This hotel is indeed an hidden gem in Old Quarters and we thoroughly enjoyed our stay there for 4 nights. Their great customer service and sincerity can be felt before we step into Hanoi. I contacted the hotel with regards to airport transfer and Halong Bay cruise and the staff provided great suggestions and arrangements for us so that we can enjoy our trip. From the moment we reached Hanoi, we are met by the friendly hotel driver who brought us safely to the hotel. The hotel staff even came out of the hotel to escort us into the lobby from across the street where the driver drop us off. We were welcomed by the friendly receptionist who is extremely knowledgeable about Hanoi and help us plan out a route for exploration in Hanoi. She also went the extra mile to help us research the exact location of a cafe that we wanted to go but was not shown on the map. The hotel also provided the guests with hot towels and welcome drink during check-in and the staff walked us to our room! The room itself was very well furnished and clean with complimentary fresh water, tidbits, fruits and coffee and tea replenished daily. The hotel breakfast was also great with a selection of buffet and pastries as well as food cooked on order. This is really one of the best hotel that we have ever stayed in with excellent service that really warms our hearts! Besides being a hotel, it felt like home to us during our stay here. We will definitely stay in this hotel if we return to Hanoi in the future. The location of the hotel is very good too and many attractions in Old Quarters are within walking distance which is good for free-and-easy explorers!
- Official Description (provided by the hotel):
- Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Asiatravel.com Holdings, Venere, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Oriental Central Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.