I emailed to make a booking and when I arrived they had to look for my reservation, only after I showed them the email did the process move.
The room was stunning and spacious. I only have praise in this regard. The breakfast is served in another building and you have to pay there as it isn't included in the price.
In terms of service, I was disappointed. One of the guys that worked there was consistently helpful but the rest gave me contradictory information. They were unsure about bus times, train times as well as arrival times. That said, the tour service they use is top class and one of the best of my stay.
- Also Known As:
- Especen Hotel Hanoi
- Official Description (provided by the hotel):
- Especen hotel is one of the first mini hotels built since the 1990s located in the center of the Old Quarter in Hanoi. It is just a stone’s throw from St. Joseph's Church (Cathedral) on a quiet alley off of Au Trieu Street. This convenient location allows you to be just a 5 minute walk from Hoan Kiem Lake, Thang Long water puppet theater, night market, Vietnam Airlines booking office & Quang Trung bus stop (for service to Noi Bai International airport). You can get to all the famous travel points, Eroupean and Vietnamese traditional restaurants, craft shops, pubs and art galleries,... as soon as you step on to the main road. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Tingo, HostelWorld, Travelocity, Hotels.com, Venere and Agoda so you can book your Especen Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.