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“Best Basics” 5 of 5 stars
Review of Capital Garden Hotel

Capital Garden Hotel
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Capital Garden Hotel
3.0 of 5 Hotel   |   4 Hoang Ngoc Phach Street, Dong Da District, Hanoi, Vietnam   |  
Hotel amenities
Ranked #322 of 513 Hotels in Hanoi
New York City, New York
Top Contributor
112 reviews 112 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
“Best Basics”
5 of 5 stars Reviewed April 20, 2013

We stayed here with a small group of business associates with a busy agenda all over the city, the hotel's central location was a good for us. We found the Capital Garden staff very knowledgeable, friendly and helpful. The restaurant served as a comfortable lounge and meeting spot. The food had good western variety and quality. You have to ask the staff for what you want, they will deliver and remember. Do not rely on the breakfast buffet alone. Better selection of wine than most at moderate prices. The guest room was clean, comfortable and serviced properly. The prices were good value and included service and wifi.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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12 reviews from our community

Traveler rating
    3
    3
    4
    1
    1
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Families
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Couples
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3
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Quezon City, Philippines
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 13, 2011

If not only for the accommodating reception staff, the clean room and the free WIFI, there is not much to look forward to in this hotel. I developed allergies during our 4 night stay, because of their guests being allowed to smoke everywhere, their carpets need to be changed already and their corridors are without A/C, which aggravates Hanoi's warm and humid weather.

Another source of disappointment was their massage/spa located in the hotel. The place was not professionally run. Their staff were not well trained and not well groomed. Our group all had our massage on our first night and came out sorely disappointed by the service.

Room Tip: Rooms in the Executive Floors (first floor) are supposed to have bigger rooms.
See more room tips
  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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india
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 7, 2008

07-11-2008

I stayed in Capital Garden Hotel, the Hotel is very nice and peaceful.
The rooms are average size but very neat.
The price is good for Vietnam

  • Stayed November 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Capital Garden Hotel

Address: 4 Hoang Ngoc Phach Street, Dong Da District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #322 of 513 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Capital Garden Hotel 3*
Number of rooms: 80
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