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“Great Cafe!” 5 of 5 stars
Review of JW Cafe

JW Cafe
JW Marriott Hanoi, No 8 Do Duc Duc Street, Hanoi 10000, Vietnam
+84 38335588
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Ranked #17 of 1,025 Restaurants in Hanoi
Cuisines: Italian, Korean, Vietnamese, Cantonese
More restaurant details
Restaurant details
Good for: Scenic view
Dining options: Breakfast, Buffet, Late Night, Reservations
Description: The international delight of Hanoi with Authenticity & Freshness as its key components, JW Cafe offers dining in an open, relaxing atmosphere with attentive staff and constantly changing specials. Live market style buffet counters with dishes cooked to order based around 5 distinct cuisines including Vietnamese, Korean, Japanese, Chinese and Italian. Completed with a scrumptious dessert & pastry selection as well as an extensive juice bar, this buffet will swipe you away into food heaven. JW Cafe is open daily for breakfast, lunch and dinner buffet and also offers an a la carte menu throughout the day. Open daily: 6:00 - 23:00
Top Contributor
96 reviews 96 reviews
46 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
77 helpful votes 77 helpful votes
“Great Cafe!”
5 of 5 stars Reviewed July 15, 2014

We greatly enjoyed the buffet breakfast here and had a very good burger one evening - a solid 5 Star hotel cafe experience.

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWMarriottHotelHanoi, Manager at JW Cafe, responded to this review, July 19, 2014
Dear King TimB,
Thank you very much for sharing your experience in our JW Cafe here on Tripadvisor.
I am pleased to learn that you had the chance to visit the JW Cafe several times and that we were able to meet your expectations for both breakfast and dinner
We are looking forward to welcome you back soon!

Kind regards!
Goeran Soelter
Director of Operations, JW Marriott Hanoi
goeran.soelter@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

Visitor rating
    57
    8
    5
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Singapore River, Singapore
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
“Wonderful Memory”
5 of 5 stars Reviewed June 13, 2014

We had a family buffet luncheon of 9 to celebrate our grandson's high school graduation. We all had a great time. We loved the wide selection of drinks included in the buffet, and the different stations of Japanese, Chinese, Italian, American, Korean, & Vietnamese foods. We enjoyed sampling all the different foods over a time period of two hours. The service was superb. Thank you to the waiters who served our drinks and took away our plates after each tasting. We want to go back for the next grandson's graduation next year!

  • Visited June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWMarriottHotelHanoi, Manager at JW Cafe, responded to this review, June 17, 2014
Dear Nancyhawaii2014,
Thank you for choosing our JW Cafe for your grandson's graduation celebration and sharing your experience here on Tripadvisor.
I am glad that you enjoyed your visit to the restaurant and that both food and service lived up to your expectation. We would be pleased to host next year’s celebration for your family again and hope to welcome you back soon!

Kind regards!
Goeran Soelter
Director of Operations, JW Marriott Hanoi
goeran.soelter@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Senior Contributor
35 reviews 35 reviews
10 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
“Excellent experience”
5 of 5 stars Reviewed June 7, 2014

Had a few nice meals while staying in the JW Marriott. Excellent customer service, fresh food and very good coffee. Variety of food is very good. Pastries are awesome.

  • Visited June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWMarriottHotelHanoi, Manager at JW Cafe, responded to this review, June 9, 2014
Dear Aruba2004,
Thank you very much for taking the time to review our JW Cafe.
I am happy that you enjoyed the restaurant during your stay and that we could provide you with a lasting impression of our food and service offerings.
We are looking forward to welcome you again should your travels bring you back to Hanoi.
Kind regards!
Goeran Soelter
Director of Operations, JW Marriott Hanoi
goeran.soelter@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
13 helpful votes 13 helpful votes
“Review”
5 of 5 stars Reviewed April 15, 2014

I like to have buffet here. The buffet ingredients are from the top of the top class of ingredients. The salmons are so fresh and it was to my liking. Besides, I am able to try on foie gras, lobster and blue cheese in this restaurant on Sunday's buffet. In addition, the staffs and are friendly, helpful, polite and approachable. They speak good English! It is one of my favorite restaurant during my visit to Hanoi, Vietnam.

Visited April 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWMarriottHanoiTeam, Manager at JW Cafe, responded to this review, April 17, 2014
Dear 健 聪,
Thank you very much for evaluating your experience in our JW Cafe.
It is great that you liked our "Super Sunday Brunch" and in particular the Foie Gras, lobster and other seafood items. We do get a lot of great feedback on this weekly event and hope to build a reputation in Hanoi with our service and food on offer.
We are looking forward to hopefully host you again upon your return to Hanoi.

Kind regards
Goeran Soelter
Director of Operations, JW Marriott Haoi
goeran.soelter@marriott.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
“Just wonderful!!”
5 of 5 stars Reviewed April 5, 2014 via mobile

I had the sweetest night ever at JW Cafe with my family and friends! As Ms. Ngan knew the dinner I booked was for my Bday event, and so I had a surprise Birthday cake! :D and the cute waitess even lined up and sang the bday song for me. It just so amazing and awesome everytime I come here. The foods were so yummy, the service get better and better. My friends were happy, too. Well, to be a Marriott club member is the best decision i've had :D Amazing amazing amazing xD

  • Visited April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWMarriottHanoiTeam, Manager at JW Cafe, responded to this review, April 17, 2014
Dear Tm4ever,
Thank you for taking the time to share your experience in our JW Cafe.
Ms. Ngan and her team where very happy that they could create a memorable experience on your special day for you!
I am glad to learn that you find value in our Club Marriott dining card and look forward to welcome you again in the near future!

Kind regards!
Goeran Soelter
Director of Operations, JW Marriott Hanoi
goeran.soelter@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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