We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quirky Hong Ngoc 1” 3 of 5 stars
Review of Hong Ngoc Dynastie Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hong Ngoc Dynastie Hotel to your Saves list
Hong Ngoc Dynastie Hotel
3.0 of 5 Hotel   |   29 - 30 - 34 Hang Manh Street, Old Quarter, Hanoi 1000, Vietnam (Formerly Hong Ngoc 1 Hotel)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
FREE PICK UP
Ranked #167 of 507 Hotels in Hanoi
Perth
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Quirky Hong Ngoc 1”
3 of 5 stars Reviewed April 27, 2012

We had 3 nights at this hotel in March 2012, booked through InterAsia in Oz. On arrival we were given the keys to suite 508, across the street from the main section of the hotel, and with an elevator! The room was clean and had everything we needed, including a comfy bed. This room I feel is one of the best the hotel has to offer, as it has a large balcony from which we spent quite a bit of time watching the passing parade of locals in the street below.
The only meal we had at the hotel was breakfast, which was fine to start the day and had the usual buffet spread. The staff members we dealt with did their job ok, but nothing stood out with regards to service.
Location of the hotel was good, and we were able to walk to Hoan Kiem Lake, plus the other tourist sites such as Water Puppet Theatre and Hoa Lo Prison, and there were plenty of eating choices nearby.
We would recommend this hotel for those who are happy with a standard 3 star hotel in the centre of Hanoi.

Room Tip: Suite 508 recommended! Also, there is a lift in the section of the hotel across the street from the...
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HongNgochotelGroups, General Manager at Hong Ngoc Dynastie Hotel, responded to this review, September 5, 2012
Dear Guest, Thank you for sharing with us your recent experience at Hong Ngoc 1. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work and we will also look into further training for our team.

We are pleased to inform you that our Hong Ngoc 1 has been recently refurbished ( with 2 new lifts and all guest rooms are redesigned). Also the name will be changed to Hong Ngoc Dynastie (as we changed the whole theme of the hotel). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you very much and best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

228 reviews from our community

Traveler rating
    123
    78
    21
    3
    3
See reviews for
33
70
29
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 24, 2012

Hotel in good location. It is split into two sections - one part across the narrow street. Our rooms were adequate for Hanoi style rooms and quiet - even when we had a suite overlooking the street. Breakfast was OK but only buffet style without anyone cooking eggs to your liking so, as with most buffets, food was not hot. Lots of staff in breakfast room who didn't appear to do anything constructive. Reception staff, however, very helpful and friendly and offering to do things without being asked.

Room Tip: Suites over looking street are nicer. We only stayed across the streets so don't know what main...
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HongNgochotelGroups, General Manager at Hong Ngoc Dynastie Hotel, responded to this review, September 5, 2012
Dear Guest,

Thank you very much for your great feedback following your recent stay at Hong Ngoc 1. We truly appreciate your taking the time to share your thoughts with us.

At Hong Ngoc, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In relation to your specific comment on the buffet experience, we will look into further training for our team in order to improve our restaurant service.

Besides, we have just finished refurbishing Hong Ngoc 1(with 2 new lifts and fully redesigned rooms).The name will be soon changed to 'Hong Ngoc Dysnastie' as the whole theme of the hotel changed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you very much and best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hitchin, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 13, 2012

Having booked a trip with Intrepid we arrived a day early so booked this hotel for the extra night to avoid moving rooms.We paid more but thought it would be more convenient. The room we were shown was awful , stuffy and not 100% clean . Having read previous reviews we asked for another room but were told none were available. So we had no choice as it was 11pm. The next day we were moved to a much better room. However when we complained through our Intrepid leader we were told we were given an upgraded room the second night to make up for the first!
This DID NOT make up for the first. Considering we booked a month ahead it was very disappointing.

Room Tip: Go to another hotel!
See more room tips
  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HongNgochotelGroups, General Manager at Hong Ngoc Dynastie Hotel, responded to this review, September 5, 2012
Dear Guest,
Thank you very much for your great feedback following your recent stay at Hong Ngoc1. We truly appreciate your taking the time to share your thoughts with us.
I have noted your disappointment in regards to the room quality. I shall re-iterate this with my team and I apologize that this experience put a shadow over what seemed to have been otherwise a good stay.
Besides, we've just finished refurbishing Hong Ngoc 1( with new lifts and rooms are fully redesigned). The name will be also changed to Hong Ngoc Dynastie as the hotel theme is now changed.
Thank you once again for your feedback and we look forward to being able to welcome you at your next event in Hanoi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 12, 2012

The Hong Ncog 1 was booked through Intrapid on a Hanoi to Bangkok tour. We booked one extra day before the tour and were picked up from the airport by the hotel for a $20.00 fee.
When arriving we were first offered room 305 which had no real window and we asked for a different room with a view which we got without any problems. Our new room was on level 9 and overlooked the old city. The lift took us to level 8 and we had to walk the extra level which was no problem.
The hotel is also in a great location. It is about a 5 minute walk to the lake and the famous water puppet theater is just a bit further. Lots of tourist shops, restaurants and a supermarket are in the area. We were close enough to all the tourist attractions that we walked everywhere.

Our room had two large double beds. The beds had a hard mattresses but soft pillows. There was an en suite bath, a desk and chair and TV with several channels in English and A/C. and free WiFi in room. Even a safe was provided. It had a refrigerator, tea kettle with complimentary coffee and tea mixes. Our bathroom had a shower/ bath tub.
A buffet breakfast offered a choice of many food options, several fruit choices, sweet breads, coffee, tea, juice and cereal. The breakfast is held the hotel's large restaurant with a bar.
Nice lobby area has books available in different languages.

We highly recommend this Hong Ngoc Hotel 1 if you are staying in the old quarter. Their full address is 30-34 Hang Mann

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HongNgochotelGroups, General Manager at Hong Ngoc Dynastie Hotel, responded to this review, September 5, 2012
Dear Guest,
Thank you very much for your great feedback following your recent stay at Hong Ngoc1. We are pleased to hear that you enjoyed your stay with us.

Besides, we've just finished refurbishing Hong Ngoc 1( with new lifts and rooms are fully redesigned). The name will be also changed to Hong Ngoc Dynastie as the hotel theme is now changed.

Thank you once again for your feedback and we look forward to being able to welcome you at your next event in Hanoi.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 2, 2012

First of all, this hotel was recommended and booked for us by Sinh tourist cafe. We booked a deluxe room for four nights, and the room given to us was at the 5 floor with no elevator. The Hotel position was ok, staff desk ok ,but breakfast if you were late after nine o'clock nothing was left. In my opinion this hotel is over rated and there is not value for your dollars!! It would suit people whit a very tided budget or backpacker. Don’t get impressed by the outside look, most of all don’t get confused with dummies comments!!! shop else were!!!!

  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HongNgochotelGroups, General Manager at Hong Ngoc Dynastie Hotel, responded to this review, September 5, 2012
Dear Guest,
Thank you very much for your great feedback following your recent stay at Hong Ngoc1.

At Hong Ngoc, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In relation to your specific comment on the breakfast, you will be pleased to know that we are now reinforcing our plan to further training our team member to ensure they provide the better service to all of our customers.

Besides, we've just finished refurbishing Hong Ngoc 1( with new lifts and rooms are fully redesigned). The name will be also changed to Hong Ngoc Dynastie as the hotel theme is now changed.

Thank you once again for your feedback and we look forward to being able to welcome you at your next event in Hanoi.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 19, 2012

Good location, clean secure and good service. Breakfast only downside- really greasy. Also, electrics and plumbing a little dubious (but all worked fine!)

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HongNgochotelGroups, General Manager at Hong Ngoc Dynastie Hotel, responded to this review, September 5, 2012
Dear Guest,

Thank you very much for your thoughtful feedback following your recent stay at Hong Ngoc1 . Your feedback is extremely important and valuable to us. We are glad to hear that you enjoyed your stay with us.

Besides, we are pleased to inform you that Hong Ngoc 1 has just been fully refurbished ( with 2 new lifts and all rooms redesigned).Thank you once again for your feedback and we look forward to being able to welcome you and your group at your next event in Hanoi.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 1, 2012

Central location, small friendly vietnamese decorated hotel. They sent me an email upfront whether we wanted a pick up of the airport or not. The rooms were big, the bathroom ok, the warm breakfast could be warmer, but there was a good choice. The manager helped us patiently to organize our trip to sapa (train)/ halong bay (cruise)/ hcmc (flight). If we passed through Hanoi, we stayed here and the last night we could stay in a nice suite accross the street for the same rate.

Room Tip: suite on the fifth floor accross the street!
See more room tips
  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HongNgochotelGroups, General Manager at Hong Ngoc Dynastie Hotel, responded to this review, September 5, 2012
Dear guest,

Thank you for sharing with us your recent experience at Hong Ngoc 1

It is quite enjoyable to hear that we have met and may I say exceeded your expectations in terms of standard of services. Besides, we are pleased to inform you about the complete refurbishing of Hong Ngoc 1 ( new lifts, all rooms fully redesigned). The name is also going to be changed to 'Hong Ngoc Dynastie' as the hotel's theme changed.

Thank you once again for your feedback and we look forward to being able to welcome you and your group at your next event in Hanoi.

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hong Ngoc Dynastie Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hong Ngoc Dynastie Hotel

Address: 29 - 30 - 34 Hang Manh Street, Old Quarter, Hanoi 1000, Vietnam (Formerly Hong Ngoc 1 Hotel)
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#70 Family Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hong Ngoc Dynastie Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Bienvennue a Hong Ngoc Dynastie! Established in 1994, Hong Ngoc Dynastie was the first hotel of the Hong Ngoc hotels group and has quickly become one of the veritable icons in the local hospitality industry. Its prominent location on one of the 36 famous old streets – ‘Hang Manh’ (used to make and sell bamboo curtains), set a mere ten minutes from both Hoan Kiem lake and the Hanoi Opera House, makes it the preferred hotel of choice for many. With an enchanting Indochine concept, our hotel is where you can enjoy an exclusive experience of the old Hanoian lifestyle – a flashback of an historical period: late Nguyen Dynasty and early French protectorate. Boasting some 50 lavish guest rooms, each a harmonious blend of Vietnamese traditional architecture and modern facilities, they are equipped with comprehensive amenities and a panoramic view of the city. Bringing out the shopaholic in you, Hong Ngoc Dynastie is conveniently located near the bustling Hang Bong and Hang Dao Street, famous with myriad of shopping and entertainment complexes, in close proximity to the largest night market. Otherwise, invigorate your body, mind and soul with our indoor facilities including a business center, a fitness and spa center, steam and sauna room... A smorgasbord of food and beverage offerings is available throughout the hotel. With style and our excellent service we promise relaxation in discreet luxury. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Agoda, TripOnline SA, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Hong Ngoc Dynastie Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hong Ngoc 1 Hanoi
Hotel Hong Ngoc 1

Owners: What's your side of the story?

If you own or manage Hong Ngoc Dynastie Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.