Booked on line after detailed search on tripadvisor; what a find! Sorted our visa on arrival , easy pick up from the airport , bypassing the scrum for taxis. Lovely welcome drink and as we had arrived 8 am sorted us a room for a doze and shower for a couple of hours before we headed into sightseeing mode. A 3 minute walk from Hoan Kien Lake and on the doorstep of the Old Quarter, you couldnt get a better location. In fact apart from a taxi out to Tran Quoc Pagoda to start the day off we did the rest of the sights on foot. We stayed in the penthouse on the topfloor which was great for us as a familly of four. We had no issue with the two flights of steps from floor 7 to 9. Our rooftop terrace was great to chill out and enjoy a beer at the end of the day from the mini bar which they gave to us complimentary for our stay and there was a welcoming bottle of wine on the first day. The breakfast was wonderful with a wide range of local and european foods.( fresh fruit and noodles for me each day)
The biggest asset of the hotel are the staff who are so friendly and helpful. We extended our stay to catch the night train to Hue for a small fee. As there is no food on the night train the put together a lovely picnic of fresh fruit , cheese sandwiches and water for us! The hotel insisted on sending a member of staff to the station with us to sort out our ticket collection and see us safely onto the train, avoiding any possible scams! Then they rang to say that I had left my money in the safe and dashed it over town before the train left.
We can not thank the staff enough and we would thoroughly recommend this hotel when staying in Hanoi.
- Official Description (provided by the hotel):
- Centrally located, 1 minute walk to the Sword Lake, the new boutique Elegance Emerald hotel possesses Six luxuriously-appointed rooms, all with city view open windows and are equipped with air conditioner, free ADSL & wireless internet access plus a private laptop, IDD telephone, satellite TV, mini bar, marble-tiled bathrooms with high-end amenities. Luxurious Penthouse Suite available. ... more less
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