Was trying to book the Hanoi Elegance Ruby along with the Paradise cruise Halong Bay package. But Elegance Ruby was sold out and we were offered Elegance Emerald Hotel, at a lower price. So, I did think twice before booking as Ruby has thousands of great reviews compared to Emerald. But we didn't need to worry at all.
Service: As someone else reviewed, we did get 5-star service at 2-star prices!! Right from email communication to booking to check-in, they were very prompt and clear. They would enquire if we needed any help with planning our day without being intrusive.
Breakfast: The complimentary breakfast was tasty and fresh and the spread for the price we paid was excellent.
Rooms: One the last day, we were upgraded to their family suite on 9th floor. It was a great touch. We were just the two of us but the suite had 2 bedrooms, 2 baths a small reading nook and a spacious terrace. The rooms were very clean and though its a small building, the whole place was well maintained.
Location: Very conveniently located in the old quarter. 3 minutes walking distance to Hoan Kiem Lake.
Transfers: The transfers were on time and very comfortable.
Its excellent value for money in all ways.
- Official Description (provided by the hotel):
- Centrally located, 1 minute walk to the Sword Lake, the new boutique Elegance Emerald hotel possesses Six luxuriously-appointed rooms, all with city view open windows and are equipped with air conditioner, free ADSL & wireless internet access plus a private laptop, IDD telephone, satellite TV, mini bar, marble-tiled bathrooms with high-end amenities. Luxurious Penthouse Suite available. ... more less
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