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“Super nice! Great service :)” 5 of 5 stars
Review of Friendly Hotel & Travel

Friendly Hotel & Travel
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Friendly Hotel & Travel
No. 68 Ma May, Hanoi, Vietnam   |  
Hotel amenities
Ranked #64 of 470 Hanoi B&B and Inns
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Super nice! Great service :)”
5 of 5 stars Reviewed January 22, 2015

The hotel staff have great local knowledge and will share it with you if you ask. They are a family run business - very kind and warm hearted. They bought my friend a cake on hus birthday and we hung out together. Support Friendly Hotel!

Stayed January 2015, traveled with friends
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60 reviews from our community

Traveler rating
    41
    15
    3
    1
    0
See reviews for
4
17
8
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

We booked our trip to Halong Bay via Friendly Travel- they were extremely patient and looked up hundreds of options to find the perfect offer for us (we were travelling with 5 girls, not an easy one to please!). The boat trip to Halong Bay and the stay on a remote island were incredible for a superb price! After this great experience, we went back a 2nd time to book our Mekong Delta trip with Friendly Travel, and again they were incredibly helpful and patient until we found our perfect B&B. The team is incredibly helpful, warm and friendly and speak fluent English. Thank you for maiking our Vietnam trip unforgettable!!

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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West Sweden, Sweden
1 review
5 of 5 stars Reviewed January 9, 2015

Lovely hotel with very caring and helpful staff. soft beds and clean rooms. Good location in the old quarter with lots of restaurants and shops all around. Absolute worth the good price! totally recommend it .

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Stockholm County, Sweden
1 review
5 of 5 stars Reviewed January 9, 2015

From the first day we steeped in at the hotel, the staff help us with everything! We booked a tour to Halong Bay and the price was really good!
We travel as backpackers so we need to stay on a low budget, so we asked if they had some hot water to the nudels in the morning, and that was no problem!
The room was really nice with soft beeds, hot shower, TV and a good location in the city.
If I go to Ha Noi again, I will go back to Friendly Hotel & Travel!

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nam Dinh Province, Vietnam
1 review
5 of 5 stars Reviewed January 5, 2015

You won't find a better bargain, or more helpful staff, in Vietnam. I make that assertion based on my 6 years here, during which I have had innumerable dealings with hotel and tourism staff. You cannot "go wrong" if you choose this hotel for your travel/lodging needs.

  • Stayed January 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2014

Great place owned by a great family. Our room was clean and well decorated, offering a warm and homey atmosphere. The bed was more firm than I like, but the atmosphere was worth it as well as the price. This was also a great location within old town.

Stayed November 2014, traveled as a couple
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Latvia
1 review
5 of 5 stars Reviewed October 16, 2014

We are thrilled with friendly service and responsiveness from the hotel staff. Hotel name corresponds to the services provided. Nice attitude to customers and initiative in planning our trip. If you do not know where to go to Vietnam and you have not had time to plan, do not worry, it will help to make the hotel staff. We are happy that stayed at this hotel. A special thank you - Do Han :)!

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Friendly Hotel & Travel

Address: No. 68 Ma May, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #64 of 470 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 12
Official Description (provided by the hotel):
Well-positioned in Hoan Kiem District - Old Quarter, Hanoi Friendly Hotel is the ideal point of departure for your excursions in Hanoi. Only 45 km away, this 2-star hotel can be easily accessed from the airport. With the city's main attractions such as Museum Of Independence, Old Quarter, Hang Ngang Hang Dao within close reach, visitors to the hotel will just love its location.Hanoi Friendly Hotel also offers many facilities to enrich your stay in Hanoi. A selection of top-class facilities such as bicycle rental, valet parking, laundry service/dry cleaning, concierge, airport transfer can be enjoyed at the hotel.Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience, with shower, separate shower and tub, desk, internet access – LAN (complimentary), hair dryer in each room. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Hanoi Friendly Hotel the perfect base from which to enjoy your stay in Hanoi. ... more   less 
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