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“5*****” 5 of 5 stars
Review of Hanoi 3B Hotel

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Hanoi 3B Hotel
2.5 of 5 Bed and Breakfast   |   99 Ma May | Hoan Kiem, Hanoi 10000, Vietnam   |  
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Ranked #5 of 450 Hanoi B&B and Inns
yangon
1 review
“5*****”
5 of 5 stars Reviewed August 14, 2013

My friend from Hanoi who found that hotel for me. The hotel which is reasonable prize and include breakfast and can easily go around old quarter. They took booked to Halong bay and also taxi, train so on.They gave me advise where can I have nice meal with fair prize , so that I can save money. The hotel staff were helpful and kindness. And rooms were neat & tidy. Although space is narrow, nice decorated and full of accommodation. I didn't have any complain about air condition and accommodation.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner H, Manager at Hanoi 3B Hotel, responded to this review, August 21, 2013
Dear Ms Barani,

I am truly grateful for your feedback and thank you very much for sharing your experience at Hanoi 3B Hotel in Tripadvisor.com. Also thank you for your compliment that we are a fabulous hotel.

Your review as an encouragement to us in keeping up our good work. We promise to bring the best service to all our lovely guests in the future.

Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit.

Have a great time on next trip to you.

Your sincerely,
Hanoi 3B Hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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464 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Bangkok, Thailand
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 13, 2013

I would definitely recommend Hanoi 3B to other travelers. This hotel locates near the junction of Ma May street with Hang Bac street in the old town of Hanoi. Everything is close by. Nice restaurants, cheap tour agencies, Hoan Kiem Lake, etc. The standard room is really clean and well decorated in such a small space. It has air-condition, small bathtub, minibar, safebox,nice cupboard, and a closet. Also, there is a small interior window to receive a bit of light. For this price (16$), I absolutely satisfied with it. Staffs are very nice. They try to do everything to make your stay happy. Ask for a map of Hanoi! The map made by this hotel is the most comprehensive map for tourist. It is clear and also give some tips of where to eat good food in Hanoi.

One thing I would complain about this hotel is that airport transfer is a bit expensive, 18$ for one way. Normally if you call taxi from the airport from good company likw Mai Linh, it will cost you only 350,000 VND, which is less than 15$. Also, from the city to the airport, if you call taxi from street, it will cost you around 12$. Other than that, nothing to complain. Satisfied!!!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner H, Manager at Hanoi 3B Hotel, responded to this review, August 27, 2013
Dear DonRome,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great on your next trip.

Your sincerely,
Hanoi 3B Hotel team.
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Tai O, null, Hong Kong
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

on 3-8-2013, after our sapa tour we back to hanoi and stay here for 3 nights, before we stay at their sister hotel hanoi guesthouse and had a very good time there. because hanoi guesthouse was full so we transfer to 3B hotel on the same street. the service are excellent here just like the hanoi guesthouse, the room is a little bit smaller than the other, but also the rate is lower, they upgrade to the deluxe room for us for free.
If you looking for a hotel with 5 stars services and reasonable rate, this one is a wise choice, location are good, room are clean with ancient chinese style furniture, staff are friendly, booking through their website can get more discount.
the first day we stay here, my friend's son lost his phone on the taxi just 2 hours before they go to the airport, we went to receipton ask for help, Mr. Dragon, the very nice guy take us to the police station and help us translate to the police, than we can get a report to claim the insurance, thanks to Mr. Dragon than we can solve this problem less than a hour.
after a long day walking on the street, we were tired and very hot, once we back to the hotel, Mr.Dragon will service you a cold drink for free, it makes you feel good!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner H, Manager at Hanoi 3B Hotel, responded to this review, August 14, 2013
Dear Mr Ching Fai,

Thank you very much for sharing your lovely review on TripAdvisor. We are so happy with your comments. We really appreciate you taking your time to write a review for us.

We are looking forward to your next visit.

Thank you.

Your sincerely,
Hanoi 3B Hotel team
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Hanoi, Vietnam
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

Best staff, Best service, Best location.. This is really true! The rooms are confortable, clean and fully equiped. The staff is very friendly, always available and do everything to make you feel good. You will find there all the services you might need: anything about luggages, meals, tours, internet, etc. Just visit this place to experience how pleasant your stay can be in the Old Quarter of Hanoi!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner H, Manager at Hanoi 3B Hotel, responded to this review, August 14, 2013
Dear Valeria,

It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay.

Thank you for recognizing our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future.

Have a great on your next trip.

Your sincerely,
Hanoi 3B Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eindhoven, Noord-Brabant, Netherlands
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 9, 2013

The hotel is ideal located in Ma May Street. We came from Hoi An with the night train to Hanoi. The next night we would go with the night train to Sapa. Because we already booked this hotel for the nights after Sapa we had asked if you could storage our bags here. This was not a problem. When we arrived here we asked if there was a room available because than we would like that so we could take a shower. The room was nice and clean. There was a safety box so you can put all your valuable belonings in there. The bathroom is not very big but it has a good shower.
After we came back from Sapa we stayed here for another two nights. This room had not a safety box but it is not a hotel where you should worry that they will steal from you. The aircon was not really working so we told the staff and the fixed it immediately.
We had already booked for four nights but we want it to go to Halong Bay. They gave us a refound for the night that we did not stay there. When we camen back from Halong Bay they gave us the family room. This room is very spacious with two beds and a bigger bathroom. This room was at the front of the hotel but I did not mind it because their was little noise from the street.
When we arrived early in the morning from the night train they had already a room for us. We even could have breakfast that morning. Breakfast is served every day. They have toast with jam or honey, fresh fruit but also noodles and stuff.

They also arranged our tour to Halong Bay. We wanted to go to Bai tu long Bay because it has less tourist. It was just perfect. The service and rooms at the tour where just as good as they service and rooms of the hotel.

Every sunday they serve dinner for all their guest. We heard about this the first time we visited 3B, before going to Sapa. That day we did not join the dinner because we had catch the night train. But the second time we were also there on a sunday so we booked our trip to Halong Bay for the saturday. Unfortunately there was a typhoon at Halong Bay at saturday so our tour was resettled for the sunday. So we missed the dinner once again. That was a pitty because we heard that it is so much fun. So if you are planning to come to this hotel you must really stay on a sunday!

The best thing of this place is the staff. They are the most friendly staff we have met during our stay. They will always help you and they will always welcome you with open arms. During our stay at Sapa we had contact through email to arrange our tour to Halong Bay. Dragon (one of the staff members) always asked how things are going and if everything was going fine in Sapa. They are all very friendly but Dragon is just amazing. He is always making jokes and he wants to know if you are ok and stuff.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner H, Manager at Hanoi 3B Hotel, responded to this review, August 14, 2013
Dear Ms Mara,

I am truly grateful for your feedback and thank you very much for sharing your experience at Hanoi 3B Hotel in Tripadvisor.com. Also thank you for your compliment that we are a fabulous hotel.

Your review as an encouragement to us in keeping up our good work. We promise to bring the best service to all our lovely guests in the future.

Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit.

Have a great time on next trip to you.

Your sincerely,
Hanoi 3B Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2013

I have read the review about Hanoi 3B hotel after i book.Stayed at the Hanoi 3B hotel for 4 nights in a deluxe room. I felt immediately comfortable. Rooms are rather large, modern, with all the attention to details that make a stay in a hotel different. Location is great , in the centre of old quarter streets. Everyway to go is walking distance such as shopping , eating .etc...

We ate at the restaurant, and it was absolutely fantastic, it was more than enough varied for me with every thing fresh, tasty and choice of omelettes served at your table, good coffee,... But what really stands out is the personnel and the service!
. I will stay again at Hanoi 3B hotel!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner H, Manager at Hanoi 3B Hotel, responded to this review, August 14, 2013
Dear Mr John,

Thank you for your feedback following your recent stay at Hanoi 3B Hotel. I am delighted that your stay in Hanoi was a great experience and you enjoyed our accommodation and the services from our team.

We look forward to welcoming you back.

Your sincerely,
Hanoi 3B Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 8, 2013

We have been travelling for nearly two months and stayed in many hostels/hotels... for the price this by far exceeded our expectations and was the highlight so far in terms of accommodation.

Upon arrival we were greeted extremely well and helped to our rooms which are spacious, well decorated & ultra clean. Everything worked perfectly! (Rare in SE Asia)

We were given a detailed map with local restaurants and all the sightseeing spots which also included translations which came in handy, all this by a young gentleman whose smile was worth a million dollars. He couldn't of assisted us better with whatever we asked him. All the staff were unbelievable when it came to customer service! PS: the towel made in to an elephant shape went down a treat!! :D

Booking our taxi to the airport was easily done and an honest valuation in comparison to the taxi we arrived in as the young gentleman kindly told us a lot of taxis in Han Oi have fake taxi meters which was exactly what happened to us!

Overall a glorious stay and can't recommend more to people of all holidays whether backpacking or staying long term. 12/10!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owner H, Manager at Hanoi 3B Hotel, responded to this review, August 14, 2013
Dear Majestic Guest,

We are truly grateful for your feedback and thank you very much for sharing your experience at Hanoi 3B Hotel in Tripadvisor.com. I will pass on your kind words to my team as an encouragement to keep on providing such high level of service.

Once again we appreciated your glorious stay at our hotel and we are looking forward to welcoming you soon, on your next visit.

Your sincerely,
Hanoi 3B Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hanoi 3B Hotel

Address: 99 Ma May | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 450 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hanoi 3B Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Hanoi 3B Hotelis conveniently situated in the heart of the Old Quarter of Hanoi. We offers you a warm and friendly welcome. Our rooms combine traditional oriental furnishings with modern comforts, providing you the perfect place to rest and stay.The Hanoi 3B Hotel is conveniently situated on Ma May Street in the centre of the famous Old Quarter, just a few doors down from the Ancient-House Museum, walking distance to the Lake Hoan Kiem, Ngoc Son Temple and the Thang Long Water Puppet Theatre. Centrally located, we are also conveniently placed for visiting other attractions such as the Temple of Literature, Ho Chi Minh Mausoleum, One-Pillar Pagoda, History Museum, French Quarter, Dong Xuan Market, Opera House and many others.We offer a range of rooms to suit single travelers, groups, couples and families. Each room is air-conditioned and comes with free Wi-fi internet access, making it ideal for business travelers as well as tourists. Breakfast is included and our deluxe rooms come with a small balcony and a view over the Old Quarter. ... more   less 
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