Stayed here for 5 nights overall and absolutely loved it here. Stayed in a standard room with a TV, air conditioning and mini bar. Room was great and spotlessly clean. Bed was very comfortable also and most importantly in Hanoi it was extremely quiet. Location was perfect, right in the heart of the old city with great restaurants near by (New day is excellent and very reasonable). The best thing about the hotel though was the staff who went above and beyond to ensure we had everything we needed to have an enjoyable stay. Chien was extremely friendly and arranged our trip to Halong Bay which we would highly recommend. The tour was great but the food was amazing on the boat and there was so much of it. Breakfast each day was great also and the staff here were also extremely friendly. There are computers in the restaurant that the guests can use for free. One thing I also found was that there was so many power points in the bedroom which is not always easy to find in Asia I have found. There were 8 power points and even a universal PowerPoint in the bathroom. This may not be on everyone's priority list but we found it really helpful. Would definitely recommend this hotel and we would stay here again in the future.
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