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“Having a shower?” 1 of 5 stars
Review of Mango Hotel

Mango Hotel
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Mango Hotel
118 Le Duan Street, Dong Da Disstrict, Hanoi, Vietnam   |  
Hotel amenities
Ranked #460 of 507 Hotels in Hanoi
Koblenz, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Having a shower?”
1 of 5 stars Reviewed March 16, 2014

We booked the room to just take a shower and leave the luggage before the trip to Sapa. However we found this already to be adventurous - I wouldn't recommend to shower without shoes since there were fungi on the walls, I don't know how one can sleep there. Also the train to Sapa leaves on the other side of the station so there are closer and better options available.

  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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7 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed August 29, 2013

Verdict:
- I will not stay here again

I was taking a night train from Hanoi to Sapa, and needed somewhere to take a shower and rest for 4-5 hours before the train journey. Mango Hotel is situated next to the train station.

Room Type: 2 single beds
Paid: US$15.00 (negotiated with hotel staff; intended stay for 4-5 hours)

The outside and reception area of the hotel looks modern and new. The hotel rooms are NOT! All the furniture in the hotel room dates back to at least 1970-80s. The bed was slightly softer than hardwood. I am sure I wouldn't be able to sleep well if I had to sleep overnight at Mango Hotel.

The room was generally clean though.

The shower room is small and has no shower screen. After a shower, the shower room is all wet.

The reception staff was OK, not overly service-oriented or friendly.

This hotel is state-owned.

  • Stayed June 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 6, 2013

Stayed for a couple of hours after the train from Sapa was getting picked up for Halong Bay I don't know how anyone could sleep in the hotel I needed to shower but aircondioner was broken and the room was dirty so can't say I felt much better. I believe they shoulday people to stay there!!!
Sue
Australia

Room Tip: Another hotel!
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nordjylland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 31, 2013

We chose this hotel because it was close to the train station, however, we found another hotel after one night. It is very noisy and the matress was extremely hard. When you get away from the reception it is not. very clean and the staff was inpolite.
Generelly it was a very bad experience, and we would not recommend this hotel.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 29, 2012 via mobile

The staff we experienced where very rude claiming we had stolen bottles of water from the room and ignored us having their own conversation. The beds had springs sticking up and the air conditioning was broken however we did not know upon check-in however the hotel sent someone to repair it when we where in the room which i thought was bizarre. Despite the hotel being cheap there was no lift and the uneven steps made it difficult to move cases up to your bedrooms. Don't be fooled by the reception area as it is very modern and the restaurant very clean. The hotel is in close to the train station which meant it was the obvious choice for us however I recommend you find a far nicer hotel than this one, which boasts two stars, but doesn't deserve them.

Stayed July 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mango Hotel

Address: 118 Le Duan Street, Dong Da Disstrict, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #460 of 507 Hotels in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 35
Official Description (provided by the hotel):
Located at Le Duan street in the center of Hanoi, Mango Hotel is one of the most prestige hotel for the convience and quality in service in this area. Mango Hotel is next to Hanoi railway station so it takes you only 5 minutes to go to some places of senecic beauty in Hanoi by taxi such as Van Mieu – Quoc Tu Giam – the first University in Vietnam , Hoan Kiem lake, Hang Ngang – Hang Dao – walking street, the Old street and Trang Tien shopping center . From here , you can go for a walk about 500 meters to Quan Su pagoda - Vietnam Budism Association for praying,burning incense and admiring the secenery ... more   less 
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