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“Superior Staff Service with Fair Price” 5 of 5 stars
Review of Art Trendy Hotel

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Art Trendy Hotel
3.0 of 5 Hotel   |   6A Hang But,Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam   |  
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Hotel website
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Hotel amenities
Special Offer
USD33/NIGHT & 50% P/U OFF
Ranked #17 of 513 Hotels in Hanoi
Bangkok, Krung Thep, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Superior Staff Service with Fair Price”
5 of 5 stars Reviewed November 23, 2013

Actually, I can feel the excellent service before we checked-in as they always promptly replied our email with care. When we arrived there, the staff was so fantastic and helpful, especially Kathy. They recommended places and restaurants. They also advised how to travel, how much the taxi should cost and suggest how to avoid spam taxi.
After our first night there, we went to Halong Bay and Sapa, and then back to Art Trendy for the last night of our trip. They let us leave our baggage there and allow us to use toilet before travelling every time. The hotel even sent the staff to pick us up from train station when we back from Sapa. That's so Amazing.
Above than that, the room was comfortable and clean. The facilities was fine. Breakfast was on the average.

I totally recommend this hotel, you will feel in love with Vietnamese and Hanoi.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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806 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
San Francisco, California
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 23, 2013

Our stay at Art Trendy Hotel was wonderful, largely due to the friendly staff who made us feel like part of the family. We arrived at 2am and were too tired for our welcome drinks so they brought them to us the next day! The rooms were comfortable with large beds, good AC, and a very clean bathroom. They held our luggage while we visited Ha Long Bay and returned to the hotel for one more night after our trip. The location is convenient to many restaurants in the Old Quarter and a short walk to the lake. I highly recommend the Food on Foot tour that visits local street food spots; the hotel can help arrange this for you. A couple minor issues - the hot water in the shower did not last very long and the walls and windows are thin so the street noise woke us up early in the mornings. Other than that, our stay was great and I highly recommend Art Trendy hotel.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2013

This hotel is well located in the Old Quarter, offers wonderful daily breakfast, great staff, and a fair value. Our 17 month old son was treated with so much attention and care; he loved all of the staff...especially Jenny! While our room was a bit noisy and we experienced plumbing issues, our stay was still wonderful as a result of the warm staff, great breakfast, and the fair rates. If travelling back to Hanoi, we would stay here again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed November 17, 2013

We stayed at the Art Trendy for a total of 3 nights, one night when we first arrived in Hanoi, then two nights after we returned from Halong Bay.

The staff was amazing. They were so polite and helpful, recommending good restaurants in the area, and giving honest advice about traveling (when to take a taxi, when to walk, how to avoid getting ripped off). They were great about offering to hold extra luggage when we went to Halong Bay.

We had a superior suite, and it was quite roomy. I really liked the firmness of the pillows on the beds. The rooms came with internet (quite decent speed) and breakfast. The breakfast was wonderful with fresh squeezed juices and fruits, and a la carte offerings ranging from English breakfast to pho.

Location is quite good in the old town. You cannot drive a car down Hang But, so noise is reduced (although we woke up from nearby dogs barking), but it's easy to get around the Old Town on foot from there.

I would happily return.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 17, 2013

Stayed there for 2 nights, early check-in possible with refreshing welcome drink.
Staff very welcoming, always here to help us.
Breakfast is amazing, you choose in a menu (from nems, Pho, to pancakes, crepes, full English...etc..
Deluxe room is very comfy and spacious. pillows are a bit too big to sleep though :)
very nice location to Explore Hanoi.
good to know: They serve an excellent Ba Cha just at the corner, go early from 11 ish to 1.30.

Room Tip: we stayed at the top floor, it was very quiet.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggio emilia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 17, 2013

We stayed there for 3 nights last August, in the Junior suite room. The room was spacious, clean and beds were very comfortable. The staff were brilliant, so polite, helpful, friendly and everyone wanted to make sure that you were happy.
Modest price, very good value for money.
The hotel is perfectly located in the heart of Old town.
We highly reccomend this hotel for your stay in Ha Noi.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 16, 2013 via mobile

Simply put, my 4-day experience at Art Trendy Hotel was phenomenal. The staff were so unbelievably friendly and helpful -- whether it was at breakfast (tasty by the way), booking train tickets for me, helping me find another place to stay when my plans unexpectedly changed, or just teaching me helpful Vietnamese phrases for my days around the city, I was blown away at every step. They are such a fantastic group of people.

The room itself was delightful, with convenient elevator access if you didn't fee like walking to the fifth floor. Everything was clean and attractively arranged, they brought by fresh fruit and evening snacks every day, and the beds were very comfortable (not the rock hard mattresses I've experienced elsewhere in Vietnam).

I couldn't recommend this hotel highly enough -- I will absolutely be back here next time I'm in Hanoi!

Stayed November 2013, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Art Trendy Hotel

Address: 6A Hang But,Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #17 of 513 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Art Trendy Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Art Trendy Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for guests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Art Trendy Hotel it is a good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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