Thanks to the efforts of all of the staff at Serene - especially Emily and Alysa - our experience in Hanoi was very enjoyable. The staff are always waiting with a warm welcome and a smile. It seems like nothing is too much trouble. They helped organise our transfers on both of our side trips to Sapa and Halong Bay. I had already booked the train to Sapa online from Australia, so there was no commission in it for them but that did not make any difference. They helped us get to the station, the doorman took us in a Taxi, exchanged our vouchers for tickets, helped carry our luggage to the train and finally saw us safely to our cabin. Fantastic!
This hotel is great value for money. The rooms themselves were very clean, spacious and comfortable. I would definitely recommend this hotel to friends and family.
- Official Description (provided by the hotel):
- Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Travelocity, Expedia, Hotels.com, Agoda, Tingo and BookingOdigeoWL so you can book your Hanoi Serene Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.