Our family of 4 adults stayed at the Serene Hotel in April 2013. We were surprised when our bus stopped at the end of a laneway and our driver told us he couldn't go any further but we were met by Tracy and co who took our bags a short way down the laneway to the hotel. Checkin was easy and we were given a welcoming cool fruit juice. The rooms are clean and tidy and very comfortable, and the fresh fruit each day was a nice touch. Breakfast is a la carte and because we had an early checkout on our last morning the staff even offered to pack us breakfast boxes to take with us. The hotel has a tour desk through which we booked a day tour to Halong Bay and they made suggestions as to where to eat and places to visit. As we stayed 4 nights our airport pickup was complimentary and we only had to pay for the trip back to the airport. All the staff, particularly Tracy and Alisa, were very friendly and helpful and made our stay most enjoyable. We would recommend this hotel and have told the staff that if we return to Hanoi we will stay there again.
- Official Description (provided by the hotel):
- Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Asiatravel.com Holdings, Expedia, Agoda, Booking.com, Hotels.com and Tingo so you can book your Hanoi Serene Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.