Due to a misunderstanding I had to leave my previous hotel and just showed up at Little Hanoi Diamond and asked for a room. I was given the choice between a windowless room on the 2nd floor and a bright room with a view on the 6th floor with no elevator. I definitely made the right choice and went with the 6th floor room. It was lovely and my bag was carried up the stairs for me and down when I left.
It even had a bathtub, hot water worked fine, and since I was 6 flights up they gave me an electric tea kettle when I asked for one. Flat screen TV and AC, no problems with any of these.
The hotel is very inexpensive, very clean but also quite old. If you want new and shiny go stay at the Hilton. This is a low budget hotel; most guests were young travelers trying to save money but the staff were absolutely fabulous. I stayed five days, not because I couldn't afford a fancier hotel but because the whole experience was so pleasant. The breakfast included fresh fruit, baguette, Vietnamese food choices and omelets made to order. The staff helped me with my struggling with Vietnamese pronunciations, offered suggestions on the best local restaurants and street food, called taxis that came in less than 5 minutes and told the drivers where we were going. When we had an unfortunate urgent medical problem they recommended the best hospital where the staff spoke English. Later they inquired as to how the ill person was feeling. They let us bring breakfast food up to her room.
In the heart of the Old Quarter on a great street with restaurants open late, street food, lots of activity, close by the incredible Highway 4 Restaurant and two of the best pho restaurants in Hanoi according to a Vietnamese friend.
They printed my boarding pass, fixed the wifi when it was down, and, by the way, no one ever even asked me if I wanted to book a trip somewhere. The trip info was displayed in the lobby if I had wanted to look at it. A real gem of a place because of the people who work there.
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