i just got back from south east asia after a wondefull three months of backpacking and i must say, this hotel was by far the cleanest, best in any way. if you go to hanoi, look no further.
they garantee you a free pickup from the airport which is for starters already great. (specially when you keep in mind that the price of the taxis are fixed from the airport (about 330.000VND)
then it all starter, it was one perfect moment to another.
we arrived late which wasn't a problem because there is a 24h reception, we got a warm en nice welcome. if we already had dinner etc.
we came up to the room, just perfect, away from the busy city (7 floors high).
when we got down again, the guy from the reception (pronounced zoom), immediately recommended an adres where he likes to eating, same street, busy restaurant, food was great.
we also booked a trip to halong bay from this hotel; they are very price competitive and also very honest (when there was a fee to pay, he did announce it) i compared it to the rest of the travel agencies and they were at least 10-35$ more expensive then the hotel.
(tip trip to halong bay; monkey island 3 day trip!!!!ask anyone in the hotel from the other guests how it was, they will all say the same)
there are to many good things to say about this hotel but i think this was the most remarkable one; i forgot all of our clean laundry in the hotel when we left to take the night train to Hué, by the morning we discovered we had almost no clothes left...i called the hotel and "zoom" (the guy from behind the counter) immediately knew who i was, and he found my freshly washed clothes in the reception area (my fault, i left it there after it was paid)
he kept them safe and gave it to someone we met on the halong bay tour. after 2 days we got all of our stuff back.
anyone who goes to hanoi!! -->> go see this hotel!!
thanks to all of the staff for the pleasant stay in hanoi!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.