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“Value for Money!” 4 of 5 stars
Review of Fortuna Hotel Hanoi

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Fortuna Hotel Hanoi
4.0 of 5 Hotel   |   6B Lang Ha Street, Ba Dinh District, Hanoi, Vietnam   |  
Hotel amenities
Ranked #161 of 507 Hotels in Hanoi
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Value for Money!”
4 of 5 stars Reviewed June 5, 2014 via mobile

Another place to be Home .. Away from home.. Apprx 30min drive from Hanoi International Airport.. Located in the heart of Beautiful Hanoi City.. A worthy 3/4 star comfort.. With well maintained decorum and ambience.. Breakfast complementary and worth having with all south east Asia cuisine.. Language a bit of problem but can be easily managed.. One of the best hotels in the City.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
    28
    126
    36
    6
    3
See reviews for
3
13
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69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 3, 2014

This hotel is not tourist orientated. It is more a hotel for the business sector as it really isn't in the thick of things and you are about 4 kilometres from the French Quarter and Old Quarter where all the action is. Cannot fault the staff. All are very friendly. The main issue I have is that there is no free internet, not even in the lobby. We have travelled Asia extensively and this is the first time that we have encountered this. Their prices to purchase Internet was quite expensive.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 27, 2014

The moment I step out if the car, I was welcome by a customer service lady. She did make me feel warm and led me to the front desk for registration. Even when I was having my dinner at the lobby, the staff was very attentive to me. They ensure that I was attended to and ensure that everything was alright. The staff was all very friendly and take good care of me during stay with them. Thank u very much.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 13, 2014

A hotel in a central location.
Good facilities and room service
Only complaint was that I was charged twice for my stay. First by Agoda and then again directly to my credit card after I checked out, even though I paid cash for all the incidentals incurred during my stay.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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kuala lumpur
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 30, 2014

I stayed the hotel for 2 nights and I'm very thankful to the staff for being so helpful. They help my family to deal with the taxi driver and fight for our rights.

The food and room are both excellent as well. The hotel is near the town city. It's about 15 mins driving distance to 36 ancient street.

However, the hotel didn't come with free wifi and I've no idea why the restaurant doesn't have table for five. Hope the hotel can improve on this.

Stayed March 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 22, 2014

i stay at the executive premium room, it was consider full suite and complete for business traveler. bed is big and comfort, bathtub with jagucci , soft carpet, and etc. but there was some pitfall for today, the door access card not functional, i had to wait their duty master to generate another card for me, internet WIFI can not be access, i have to wait an hour, their technician send a new router for me, although the above pitfall bring some handicap in marking, anywhere their service still consider efficient.

Room Tip: i stay at room 1025
See more room tips
  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2013

We stayed here as part of company meeting and really enjoyed it.  Food and service was very nice. One of the elements appreciated by my colleagues is the quality of the fitness centre. I also trained once there and it was very nice. Needless to say, location, rooms and food were great.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fortuna Hotel Hanoi

Address: 6B Lang Ha Street, Ba Dinh District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Luxury Hotel in Hanoi
#50 Business Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortuna Hotel Hanoi 4*
Number of rooms: 350
Official Description (provided by the hotel):
Cultivating the latest trend of Asian hospitality, the hotel is designed to the height of modern luxury with meticulous attention to details and dedicated service for discerning business and leisure travelers. Perfectly located in the financial and commercial district of Hanoi, within close proximity to the Old Quarter, steps away from Giang Vo Exhibition Center and minutes driving to National Convention Center, Fortuna Hotel is the ideal venue for business, leisure, meetings or events. Be it 350 well-appointed guest rooms, exclusive Executive Club floors, exquisite restaurants and dining experience, fully equipped state of the art fitness & spa facilities or 2 Grand Ballrooms & 6 multi-functional meeting room, it is a perfect venue for business or leisure stay. FACILITIES Guest Rooms & Suites 17 floors with 350 rooms & suites Capital Lounge The executive floor located on the 5th floor Dining 1. Tiffin All Day Dining - Lobby Level All-day a la carte: 11:00 a.M. - 10:00 P.M. Buffet breakfast: 6:00 a.M. - 10:00 A.M. Saturday-Sunday 6:00 a.M.-10:30 A.M 2. May Man Chinese Cuisine - 2nd Level Lunch from 11:00 a.M. - 2:00 P.M. (A la carte & dim sum) Dinner from 5:30 p.M. - 10:00 P.M. (A la carte) Opening hours: 6.00 A.M. - 3.00 A.M. 3. Emperor Japanese KTV Restaurant - 2nd Level Lunch from 11:30 a.M - 2:00 p.M (a la carte + lunch set menu) Dinner from 6:00 p.M. - 10:00 P.M. (A la carte + set menu) 4. Coffee Lounge - Lobby Level Open daily from 7:00 a.M. - 11 P.M. Relaxation & Recreational Facilities 1. Spa de Palace - Penthouse - 17th Level Operating hours: 10:00 a.M. - 12 Midnight 2. Sen Spa & Beauty Salon - 5th Level Operating hours: 10:00 a.M. - 11:00 P.M. 3. Fitness One - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 4. Swimming Pool - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 5. Millionaire Club - Lobby Level Opening hours: 10.30 A.M. - 6.30 A.M. 6. The Boss - Niteclub. KTV - Basement Level Opening hours: 6.00 P.M. - 12.00 Midnight MEETINGS & EVENTS 2 Grand Ballrooms & 6 Meeting rooms of various sizes and capacities with a well thought out space to suit a wide range of business or social events Victoria Ballroom Golden Ballroom Sentosa Laguna Marina Merlion I + II + III ... more   less 
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Also Known As:
Hanoi Fortuna Hotel

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