We spent two nights at this hotel and were blown away by it. It was our first time staying at a Pullman Hotel and loved the contemporary feel of the hotel. It is very stylish and trendy and the rooms were beautifully decorated. The bathroom amenities were lovely and the free minibar was a welcome treat. When we pulled up in the taxi, the 'welcomer' came and met us and asked how much we were being asked for the taxi fare before we paid it. She then told us that this was a fair amount. I thought that was really kind of her and ensured that we were not being ripped off. The hotel also always ordered us taxis if we were going places and told us an estimated fare. The breakfast was wonderful - great choice and we especially enjoyed all the exotic fruit that was on offer.
A few people have mentioned the location of the hotel. Yes, it's not in the Old Quarter of the city but it is within walking distance of the Ho Chi Minh Museum and the Temple of Literature as well as great restaurants such as Koto Restaurant. The hotel also helped with taxis to the Old Quarter and they cost less than 2GBP each way. Also, the Old Quarter is rather noisy and full of mopeds etc. so we were glad to escape to the calmness in the Pullman Hanoi.
We had a few issues arranging our bus transfer to Ha Long Bay but Do Dao, one of the managers at the hotel, was very kind and helped us sort it all out. The staff is certainly one of the strengths at this hotel - so polite and friendly. We will stay here again upon our return to Hanoi from Ha Long Bay and cannot wait!
- Official Description (provided by the hotel):
- Within close proximity to government, diplomatic and business offices and a 10 minute drive to the traditional charm of Old Hanoi the hotel’s location provides easy access to discover the city. The Pullman Hanoi offers guests a choice of 242 recently refurbished rooms with the Signature Pullman bedding in Deluxe and Executive rooms, an all day dining restaurant and bar. Comprehensive meeting facilities for up to 700 delegates, a 24hr Fit Lounge and complimentary WIFI. ... more less
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