Very good hotel with all facilities : Swiming pool, Fitness Center, Internet in the rooms.
Rooms are comfortable and spacious, with bath and shower in the bathroom. I stayed in executive floor where service is very good. Very friendly and efficient staff.

Arguably the best location in Hanoi for tourists. Its right next to the Opera house so hard to miss. Very comfortable hotel with a price to match. Not the friendliest of service which is expected for a 5 star but not rude all the same. The 3 piece string set in the evenings is a nice touch and rooms are quite nice. Love the toiletries. Cleanliness gets a bad review though because of an incident in one of my trips when I found a beer bottle cap in my tomato basil soup from room service. Duty manager was quick to respond with an apology from the chief, bottle of wine and box of chocs but the damage was done and I'll never eat in the hotel again.

Hanoi is beautiful, full of small streets, but it is also very poor and when you enter the Hilton, you feel like in a different world. They have same amenities as anywhere in the world. As a Gold card member, we got upgraded and got club access, which is really good, full of nice hors d'oeuvres and great american breakfast. Rooms are typical Hilton, Lobby is a little bit 'too' big and uninviting. If you can get it at around 100euro/night its good price, otherwis, check out Sofitel Metropole for character.

Have stayed at Hanoi Sheraton and Fortuna, and my first time at the Hanoi Hilton.

Picked up at the airport by the hotel car, which is a BMW 5/7 series, and you can select the ipod music, very cool.

The hotel lobby is the typical large atrium, 5-star wanna-be, a little dated look. The check-in process was decently quick. Immediately noticed there were the Mont Blanc and Dunhill boutiques, but I doubt tourists came to Hanoi for these. The Metropole has Cartier and LV, so 1 up on a non-critical service for them.

The room has the same wanna-be look. The tv is the old cathode ray type, and the remote was so worn that all the white print was missing, not good. The toilet has a very small shower cubicle and I don't envy any large sized customers. The only plus point is that I think it has better sound-proofing that most hotels in Vietnam, which is a necessity considering how all the vehicles love to use their horns in Vietnam.

The gym and pool are very shabby. They are both very small, and looks worn, not very inviting.

The hotel is located near the Hoan Kiem Lake and of course, Opera House, which is nice. It is also close to quite a few decent art galleries, if you're into this sort of thing. I still find Hanoi and HCMC very noisy cities with thousands of bikes trying to run you down at every opportunity, so all these walk-abouts are pretty stressful.