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“Excellent service from Darian” 5 of 5 stars
Review of Darian Culbert Day Cruises

Darian Culbert Day Cruises
No 29/106 Chua Lang Street, Hanoi, Vietnam
84 4 6651 7887
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Ranked #22 of 456 Activities in Hanoi
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Owner description: Darian Culbert is an authorized booking agency of all cruises in Halong Bay. Booking with us is always cheaper, quicker and double guaranteed because you can check your booking status with Darian Culbert and the cruise directly.
nyc
1 review
4 helpful votes 4 helpful votes
“Excellent service from Darian”
5 of 5 stars Reviewed October 5, 2012 via mobile

Our family of four which included two children, age 4 and 9, visited Vietnam for 10 days. We were very excited to go on a Halong Bay junk cruise but had a hard time deciphering the difference between all the cruises. After reading many reviews I decided to contact Darian for information. Not only did he respond immediately but was also honest when I asked question about the difference between the junks available.

It was nice to have someone who we could. Our junk was beautiful but unfortunately, we were not able to stay overnight because of an impending typhoon.

Darian called us while we were on board to make sure of our safety and accommodations because of the unexpected detour. He called our hotel and made sure we had a room booked at our hotel in Hanoi. The following days we received a phone call to assure of our arrival and an email stating our refund.

I rarely experience this level of service and needed to write a review for Darian. I recommend him whole heartedly and would never use anyone else for booking the halong cruises when I return.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

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Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Katherine, Australia
Contributor
11 reviews 11 reviews
3 attraction reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Great service!”
4 of 5 stars Reviewed September 27, 2012

Booked an Alova cruise through Darian. He was prompt with his emails and very helpful with making payment.
The cruise that I booked was lovely.
Darian called the day before to ensure everything was all good for the cruise and also called on the way home. Great service there!
Wouldn't definitely book through Darian again - and his prices are cheaper than anywhere else I could find.

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Absolutely worth it...!!!”
5 of 5 stars Reviewed September 23, 2012 via mobile

The tour was very well organised. Darian looked after all our needs and requirements. All food requirements were taken in to account. Variety and quality of food was amazing, kayaking in between the mountains was a wonderful experience. The junk boat crew were very friendly and happy to answer any questions. The rooms with ensuite bathroom were beautiful. Would highly recommend it to anyone looking for a wonderful experience.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
8 helpful votes 8 helpful votes
“Knows his stuff”
5 of 5 stars Reviewed September 19, 2012

Darian knows his stuff. We did a lot of research on Ha Long Bay cruises, but Darian was by the most knowledgeable person we dealt with, offering great insight into the cruises - and answered our numerous question by email very promptly. Great customer service experience and offers a very competitive price. Definitely gave us the best price for our 2 night cruise (compared to what others were offering for exactly the same boat).

Will report back after our cruise in December. Can't wait!

Visited September 2012
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amersfoort, The Netherlands
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Efficient and very friendly.”
5 of 5 stars Reviewed August 28, 2012 via mobile

We booked a Halong Bay cruise with Indochina junks with Darian, since we had heard how friendly and efficient he was via other travellers. We booked everything via mail and phone within a few hours. The cruise was amazing and away from the usual routes, on the Dragon Pearl II boat. Can't speak too highly of Darian!

Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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