We stayed at the Calypso Grand Hotel in Hanoi for two nights and would happily have stayed longer. Our hotel room was beautifully decorated and maintained, with lots of features to add to our ease and comfort -- inroom computer with wifi, inroom safe, bathrobes, seasonal fresh fruit changed daily. The breakfasts were really excellent, and served in a clean, comfortable dining room behind the lobby. The service was consistently excellent as well: tours, directions, recommendations, taxis, all provided with a cheerful, friendly attitude. Our tour guide to Hoa Lua and Tam Coc, arranged through the hotel, was outstanding, definitely the best we had in Viet Nam. When a problem arose, as problems sometimes inevitably do (in our case a stuck elevator), the hotel staff resolved it quickly, skillfully, and with a positive attitude. The only constructive criticism I would offer about the hotel is, it might want to consider using a softer and/or thicker mattress for its "extra" beds. We used (and paid for) an extra bed (we're a family of three) and while the regular king-size bed was very comfortable, the extra twin-size bed was hard as a board -- not a huge problem for us as we often camp and backpack, but not the most comfortable sleeping experience all the same.
- Official Description (provided by the hotel):
- Opened in 2012 and being one of the luxury boutique hotels in Calypso group of hotel collection, this hotel is meant to be enjoyed, experienced and rediscovered each visit. Free wireless internet and private computer are available throughout all guestrooms , fresh seasonal fruit awaits you upon arrival, your mini-bar is replenished daily, bath amenities and flowers help you enjoy the custom tubs, super quiet, spacious rooms and incredible down bedding beckons you back from wherever your day. ... more less
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