I booked this hotel as rating on the web had been good on TripAdvisor/Agoda just to check it out (FYI, I have tried >50 hotels in Hanoi, being in Vietnam for 7 years by now.
Overall, this is a good little hotel, just like staying at some friend's house to say. At home, small-scale, and not commercial/industrial, which I liked a lot actually. The room was clean and simple with minimum requirement such as clean bed, working desk, shelf, shower with enough hot water, wifi, and so on. And good location as well.
BUT, the biggest shortcoming in this hotel (or at least my room) was the lack of heating system. It gets quite cold in Hanoi in winter, and we do need a heater, but the hotel (my room) did not have a heater. It was quite freezing at night, and I could not sleep well. I told this to the reception, but only to hear the response that "we do not have a heater." Right, that's what I knew.
I couldn't help wondering why (a) the hotel did not choose two-way air-conditioners rather than one-way (i,e., only cooler) from the beginning, knowing that Hanoi winter would be quite freezing, and (b) the hotel did not install a heater in each room even though they were quite cheap (USD 50, I assume for a halogen heater).
I like this hotel in general, but sorry, I would not come back to this hotel without a heater in the winter (the summer stay would be just excellent as they have A/C-cooler). Hope the issue of the heating system will be fixed soon! Then I would give 5 stars for the price.
- Official Description (provided by the hotel):
- Joseph's Hang Da is our second hotel will continue the high level of service already provided to our guests at Joseph's Hotel nearby.Once again we have 10 rooms and a relaxed boutique style hotel with 2 rooms suited to familiy groups or 3 adults.We will assist you with travel and cultural activity suggestions. ... more less
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