I highly recommend The Hanoi Golden Legend hotel. To be honest, this is a place where you can experience a truly nice, friendly, professional and warm customer service (and believe me, I have stayed in many many places - from hostels to 5* hotels!).
The room are very nice, very clean and well equipped (including complementary drinks and amenities).
The location is perfect, very near to the old quarter and at a 5min walking distance from the lake. Your night will be calm and silent, though, as the hotel is located in a calm street.
The breakfast is served in a restaurant on the top of hotel, the food is very delicious and there's a variety of choice. The staff is also very friendly.
On a final note, the staff in this hotel is amazing, we were allowed to leave our bags while we have traveled to Sapa and Halong Bay and they even let us to take a shower when we came back, free of charge! Although all the staff in general were extremely caring and friendly, Sunny -the sales rep - was absolutely top, she spent nearly 2 hours with us acting as a travel agent, helping us with our travel plan, advising on the best locations and booking all the transports, tours and hotels for the whole trip (approx 13 days)! There are not enough words to describe the impecable service we received! I would not hesitate to say do not even bother to look somewhere else!
- Official Description (provided by the hotel):
- Located at one of the wider, but nevertheless calmer streets in Hanoi’s Old Quarter, Hanoi Golden Legend is located at the heart of this mysterious and beautiful city. Perfectly designed in each detail of architecture, guests will feel like staying at a very special place. All the rooms in the hotel face the front street and are equipped with large European windows which make the rooms particularly bright and airy. From the lobby to the 9th floor where the restaurant serves breakfast, it offers panoramic views of the French Quarter. ... more less
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