It has a nice interior decor and conviniently located. Front desk staff were really nice and really helpful. Sometimes there were miscommunications with what they didn't tell us.
We booked a room on the premise a few days advance as we wanted to stay here after coming back from a short excursion out of Hanoi. Our reservation sheet only had the office address of the hotel group instead of the actual hotel location so we were really confused when a taxi driver took us to an unfamiliar place when we came back to Hanoi. Also, we asked a front desk staff to book a table at a restaurant we wanted to try. While she was really helpful and managed to get us a table right away, she failed to mention the restaurant we wanted was closed and she actually made a booking at their new location.
Despite all these each front desk staff was really hospitable which details I omit here just because I don't want others to assume they get the same treatment as we did.
- Official Description (provided by the hotel):
- Church Boutique Hotels are a group of newly built and refurbished hotels which combine Vietnamese hospitality with international standards and exquisite services. Each hotel has its own unique blend of contemporary style, unrivalled character and sheer elegance which make the hotels, the perfect place to stay for all visitors to Hanoi. ... more less
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