Good food and the staff try very, very hard to please. We enjoyed our meal, but feel that the 5* reviews are a bit over the top. It's Hanoi's attempt at fine dining and they do well, without ever quite getting there. For Vietnam it's probably as close as it gets, but as Europeans we would stick to what the Vietnamese do best, local food, because at these prices ($140US for two) you can get this and better at home (Europe/USA etc).
If you own or manage Pots 'n Pans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.