It looked nothing like it did online and did not match the comments I had read before hand. I had the honeymoon suite which was missing large junks of wall paper, parts of others walls had not been painted and the tiles in the bathroom had large cracks. Also the bed sheets had black marks on them and the couch in the room was filthy with stains all over it. Also although the staff helped us with our bags it was difficult to get four suitcases up 5 flights of narrow, marble stairs as there was no lift. On the positive the staff were helpful and the location is not the worst but I would not recommend it to people as I would not stay here again myself.
- Official Description (provided by the hotel):
- This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more less
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