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“Very very nice staff and very good hotel” 5 of 5 stars
Review of Hanoi Moment Hotel 2

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Hanoi Moment Hotel 2
3.0 of 5 Hotel   |   42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam   |  
Hotel amenities
Ranked #35 of 513 Hotels in Hanoi
Certificate of Excellence 2014
1 review
“Very very nice staff and very good hotel”
5 of 5 stars Reviewed August 5, 2013

We have just to leave the hotel in our honeymoon ( at this moment in changi airport) and we only have good words dor the hanoi momment hotel!!it was a really nice experience!!very hood hotel,nice food and excellent service!!many thanks for jimmy and all the staff to make so special aour honeymoon!! We couldnt forget this experience!!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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436 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed August 2, 2013

we chose Hanoi Moment 2 after not being able to get into Hanoi Moment. We were totally satisfied with the hotel from the moment :) we arrived we were met with friendly helpful staff who wanted to meet our every need,provided us with great local advise, maps and answered all questions and more. This was complete value for money @ $50/night with breakfast. Having 4 teenage children we were in 3 rooms all clean and tidy with attention to detail. Great restaurant attached that also had cocktails for $3. This Hotel was close to everything. We Loved it and would definitely stay there again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hasselt, Belgium
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 28, 2013

If you are looking for a good small hotel with great staff , good food and good location, look no further. Hanoi Moments II Hotel is the place to be. Only bad thing, they are renovating a building next door, so if you can not stand the noise look for something else.
But the location is very good, smack in the middle of the old town and a short walk to the French Quarter.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newcastle, Australia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 23, 2013

The Hanoi Moment 2 Hotel is a good 3 star hotel right in the heart of the Hanoi Old Quarter. We stayed for 3 nights and it is fabulous value for money. If you like being in more authentic areas and having a local experience I couldn't recommend this hotel more highly. The staff were most definitely the best I have ever encountered - they simply could not do enough for us. We generally book our own tours and transfers but the recommendations for meals, coffee and a trishaw ride around Hanoi made by the hotel staff were not only first rate but at local prices. This hotel is a must if you visit Hanoi and want to experience the city's real heart.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 21, 2013

Were we ever to have cause or opportunity to return to Hanoi we would look no further than the Hanoi Moment II for a place to stay. There may be more stylish hotels down towards the Hoan Kiem Lake area, but none could beat this for the warm welcome and helpful attitude of its’ crew.

Breakfast each morning is a treat, where they actually encourage you to order as many cooked breakfasts as you can eat, one after the other. Not being one to let the side down I ate for England!

There are certainly many things to see in the fascinating Old Quarter of this city, which in my opinion is far more interesting than its’ larger and, for some reason more glamorous, sister in the south, but for those with weary legs from tramping its’ hard and congested streets here’s my tip for “The Thinking Man’s Guide to Hanoi.” Merely come out of the Hotel, turn tight – crossing the road whenever the opportunity presents – and walk around 200 yards or so until you reach “bamboo corner,” – you’ll know it as soon as you reach it. There you turn left and, after another 100 yards your park yourself firmly outside one of the friendliest (and tiniest) bars in town – the Café No. 5. What a great people watching spot, believe me that over the course of a few beers all facets of old Hanoi life will pass before your very eyes. Magic!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Zealand
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 18, 2013

I had to wait 2 weeks to write this review to make sure it was down to earth, but it didn't matter. Hanoi Moment 2 is a fantastic hotel. It would be 5 star if it had a pool but no hotels in the old quarter do and the old quarter is the place to be.
Emails and arrangements with the hotel were very prompt. They organised a Halong Bay trip for us cheaper than I could get anywhere including the cruise company themselves.
The room was compact but very well designed and did not seem small. The bathroom was great and the complimentary in room laptop a bit of a treat. We could not hear a pin drop from our room on the 5th floor.
The "hidden gem" restaurant is truly as the name suggests. The food was very, very good. The breakfasts are a mixture of buffet and al a carte, with no limits!
What really made this hotel for us was the staff. They are brilliant and we especially thank Jimmy, Vincent and the team, particularly our waitress who was so engaging and introduced herself by her badge "trainee"!
Don't waste money by staying anywhere else in Hanoi. This was without doubt the best, value for money hotel we have ever stayed in.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, Western Australia, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2013

We stayed in the executive suite which had a lounge and bedroom seperated by the shower. This allowed us to feel at home rather than 'living off a bed'. The hotel is nicely situated in the Old District. The staff were very friendly - they treat you like a family member! Do take advantage of their knowledge though i.e. ask them for everything. For example, if you want to go for a tour-ride on the back of a motorbike, ask them to organise it. That way you will not be scammed. If you want a tour guide, ask them. Food is good, and room service is good. Happy all-round and will stay there again if we return to Hanoi. Well done to the manager Jimmy, and his smiling crew.

Room Tip: Executive suites
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hanoi Moment Hotel 2

Address: 42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 513 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 2 3*
Number of rooms: 25
Official Description (provided by the hotel):
Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more   less 
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