The staff at Hanoi Moment is the best--they made us feel at home in Hanoi! Our flight arrived late in the evening and the hotel arranged for a driver to pick us up at the airport for $18. When we arrived, they served us a glass of passion fruit juice and a fruit tray was waiting in our room--refreshing after our long flight. Each morning a staff member greeted us at breakfast ready to answer questions about our plans for the day.
Our room was one of the smaller rooms but it was very adequate and comfortable. The wi-fi in our room worked well. A hair dryer, shampoo, and other amenities were provided. We liked the location and if we needed a cab, the staff hailed one which arrived in minutes.
Breakfast was good with many options available. We ate dinner in the hotel restaurant one evening and the food was good--we thought that the set-price menu was a great value.
If we return to Hanoi, this hotel will be our first choice!
- Official Description (provided by the hotel):
- Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more less
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