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“Very good service, very good hotel” 5 of 5 stars
Review of The Landmark Hanoi Hotel

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The Landmark Hanoi Hotel
3.5 of 5 Hotel   |   19 Nguyen Van To Str. | Hoan Kiem Dist., Hanoi 844, Vietnam   |  
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10% off room rate
Ranked #213 of 507 Hotels in Hanoi
Munich
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Very good service, very good hotel”
5 of 5 stars Reviewed March 27, 2013

We had our first stay in Hanoi here and we can highly recommend it. Good restaurant, very good service. We planned our trip to Sapa from here and we could come back here on our further trip to Ninh Binh, get another shower, had another breakfast although we hadn't booked another room but only stored our luggage. That was something outstanding, we had in no other hotel at the whole trip.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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208 reviews from our community

Traveler rating
    120
    70
    17
    1
    0
See reviews for
30
78
24
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • English first
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English first
Mulwala, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 13, 2013

We stayed a total of 4 days here & we were very happy with the level of service, cleanliness & location.
The breakfast was just OK but considering the size of this hotel that is to be expected.
The only downside was the bed. " OMG it was hard" & for us soft westerners we woke up thinking we had been hit by a bus, but that is usual for Asia.
We send our thanks to all the staff.

Room Tip: Ask for front room with balcony.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2013

I was incredibly impressed by Landmark. The staff were all helpful and very friendly. I got a welcome drink on arrival (which i later discovered is customary in Vietnam) and then shown to my room and it had the biggest bed I've ever slept in. Breakfast is a buffet plus a choice from the menu and all of it was amazing. They made great recommendations for Halong Bay tours and local restaurants and booked my overnight train to Hoi An. Could not recommend it highly enough.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 12, 2013

Landmark hotel is a value for money hotel here in hanoi.
Do not hesitate to book a room.The location is great , the stuff very helpful and the rooms were large and very clean. That's why is one of the best choises for trip advisor viewers.
I give it 4 stars because five stars are for luxuries hotels.

I recommend this hotel to all of you and of course it will be my first choise when i ll come back to hanoi

Room Tip: don't use the rooms on first floor. they are noisy early in the morning because of the preparat...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 7, 2013 via mobile

We stayed once and ended up returning as the value was too good to refuse. The second time we stayed, we booked a standard room but they upgraded us for free as no one was in the room. They ended up letting us stay in the upgraded room for a few more night's at no extra charge.

The beds are firm (as majority of budget to midrange hotels in Vietnam) The room was very clean and comfortable. Our first stay, we didn't have a window however the room was spacious enough and it didn't really bother us. On our second stay with an upgrade, we had a view of the city and windows which opened onto street side. This side was much noisier with the morning train compared to the other side of the building.

The staff are very friendly and speak basic English. Staff will provide you with a map and recommend places to visit or help you book tours if needed.

Breakfast was some of the best we have experienced traveling around Vietnam so far.

The hotel is relatively close to most things in the Old Quarter, we enjoyed walking around the lane ways and discovering new sights and smells!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2013

The Landmark Ha Noi hotel was excellent, the stuff were very friendly and very helpfull, clean rooms. I stayed here with my family, they very liked staff who was amazing and special beautifull. So i thought this hotell very nice when i came to HaNoi, VietNam.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 1, 2013 via mobile

shortly: nice and clean rooms, excellent service and staff. Hotel staff was amazing and very helpful. hotel locatec very close to lake. Airport pick up service arranged by hotel is cheaper than taxi, so you better ask them for it before your arrival.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Landmark Hanoi Hotel

Address: 19 Nguyen Van To Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #213 of 507 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Landmark Hanoi Hotel 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Located in 19 Nguyen Van To – District Hoan Kiem - Hanoi .The Landmark Hanoi hotel - Hotel 3*** stars with high levels of 30 rooms with elevator has been put into operation Oct 05, 2011, is one beautiful hotel and The most luxurious in the center town Ha Noi, Hotel Landmark Ha Noi will bring you to the Vietnamese cultural heritage. As an architectural romance filled with natural light modern furniture interspersed with fully equipped facilities. We will certainly bring satisfaction to you.Also with 8-minute walk out to your guests will Hoan Kiem - resort's famous psychic people of Vietnam. Has been associated with mental as well as the Vietnamese people's lives through thousands of years of civilization. From here just a few minutes, you can visit the ruins : One Pillar Pagoda, Temple of Literature Giams museum, the Cathedral, President Ho Chi Minh Mausoleum, Ba Dinh Square, the museums to the city center and crafts, enjoy special Vietnamese dishes by hand the girl with charming ao dai serving you in the culinary culture Cam Chi - Tong Duy Tan. ... more   less 
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