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“Honestly couldn't fault it” 5 of 5 stars
Review of Hanoi Sky Hotel

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Hanoi Sky Hotel
3.5 of 5 Hotel   |   27 Tong Duy Tan, Hoan Kiem, Hanoi 10000, Vietnam   |  
Hotel amenities
Ranked #220 of 506 Hotels in Hanoi
Bangkok, Thailand
1 review
“Honestly couldn't fault it”
5 of 5 stars Reviewed October 29, 2012

Small boutique hotel with the best service,check in and check out was fast and efficient,great little bathroom with nice rain shower and good A/C.The rooms were amazing! Wifi was great.The location is in the heart of the old quarter of Hanoi and close to the lake.They also organised our Bhaya Cruise to Halong Bay and the cruise was one of the best experiences I've had and it is all thanks to hotel staff.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHGM, General Manager at Hanoi Sky Hotel, responded to this review, January 31, 2013
Dear T246,
I love to read such positive feedbacks about Hanoi Sky Hotel and I am thankful to your kind words.
Our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services and your comments are a true encouragement for the whole team. I am truly glad to hear that you have had an enjoyable experience with us. We genuinely have a passion for all of our guests and we are glad that they can feel it like you did.
I really look forward to welcoming you back to Hanoi Sky Hotel.
Thank you once again for your feedback and best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    147
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    4
    2
    0
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Lulea, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 21, 2012

We stayed here only 2 nights but we got the best service ever.The location of the hotel is excellent
The room was good size, super clean and was decorated modernly, lovely bathroom, wifi was available in the rooms, really was a boutique hotel. The bed is huge and very comfortable and I really slept well at all. Breakfast was fantastic, there was a great selection of food as well as a choice of fruit, all fresh and tasty. Staff were very friendly and helpful and very knowledgeable. Would most definitely go back to this hotel.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHGM, General Manager at Hanoi Sky Hotel, responded to this review, January 31, 2013
Dear licata25,
Thank you for taking a moment to share your experience after your stay at Hanoi Sky Hotel.
I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & strive hard to exceed the expectations of our guests and it is always a delight to receive such positive comment.
I do hope that we will have the opportunity of being able to welcome you back “home” upon your next visit.
Best regards
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Bari, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 13, 2012

One of the best hotel which my wife and I have been. My honeymoon package comes with all day complimentary breakfast, all day water, tea & coffee in room, free internet. We are impressed by the service and the responsiveness of the staff. From arriving until we departed the staff were friendly attentive and efficient. They were kind and helpful from room service to booked a car or taxi the service was always quick, and never invasive. I had a room with comfortable bed which was very generous in size, spotlessly clean. Excellent location in walking distance to top restaurants, shopping mall, coffee areas. Had a wonderful stay here and would definitely recommend.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHGM, General Manager at Hanoi Sky Hotel, responded to this review, January 31, 2013
Dear Fillip0,
Warmest greetings from General Manager at Hanoi Sky Hotel to you all
Thank you for your TripAdvisor comment, with reference to Hanoi Sky Hotel.
I am delighted that you found our Hotel to be your “Best hotel ever” and the best service with excellent location.
Feedback is always important as it is a vital way of reviewing the level of service and facilities that we provide our guests so as to make improvements.
I am so happy to note your compliments our staff were friendly attentive and efficien. We continue to strive to ensure our guests are made to feel really appreciated.
We do look forward to having the opportunity of being able to welcome you back when you have reason to next visit Hanoi.
Best regards
johnson,GM
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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2012

First stay here but the staff are some of the friendliest I have ever met in any hotel. From the doormen, staff at front desk, and restaurant staff were professional and attentive with constant smiles on their faces. An absolutely comfortable each time we returned to the hotel after a day out, and we were always greeted with "welcome back" or “how are you”. What’s a meanings! Our room are huge, very clean and well-decorated with some very lovely paintings on the wall. The amenities in bathroom are great and you couldn’t ask anything else. Breakfast was included in the rate and defininitely delicious. The hotel is in excellent location, plenty of great places to eat nearby . I wouldn't hesitate to stay here again and have already recommended the hotel to my friend and family for their trip here in the future.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fourmies, France
1 review
5 of 5 stars Reviewed October 7, 2012

I could not have asked for more . Every member of staff was incredibly helpful and friendly, and they went out of their way to make sure our stay comfortable and relaxing. The room itself was beautifully presented, immaculately clean, amenities are great with all things you could need. Great location in the heart of the town, walking distance to famous restaurant , famous places, shopping & coffee areas. I have no complaints at all and would recommend this hotel as high class.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 1, 2012

Excellent hotel for a reasonable price! Good location for eating out and getting around Hanoi. Staff members were very helpful and friendly. We will stay there again when in Hanoi. Highly recommended!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 29, 2012

What I can say that we are right when selecting this hotel. The staff were warm, friendly, very funny and helpful. They gave us a quick talk about the things in hotel, local area with useful detailed map of the city which we used throughout our stay! They were more than helpful doing things like recommending the best places for all of our needs. The housekeepers always keep our room spotlessly clean and tidy. The beds were wonderful and we slept well. The breakfasts were delicious with a big choice of food. The hotel has a great location that really easy to walk around the centre and see the local life.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Sky Hotel

Address: 27 Tong Duy Tan, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #220 of 506 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Sky Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Sky Hotel is ideally located in Hanoi's iconic Old Quarter, close to tourist and cultural attractions as well as the city's office buildings, making it an ideal location for leisure and business travelers.With 40 well-appointed rooms including 03 suites with panoramic views and all rooms feature modern amenities including hi-speed Wifi and 32 inch LCD televisions.Hotel also features an elegant western restaurant.Convenient location, clean environment, good facilities and our friendly well- trained staff are fully committed to ensuring that Sky Hotel is best option to meet your travel needs. ... more   less 
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