We had only a short stay of three nights in Hanoi during our two week holiday. Essence Hanoi Hotel and its wonderful staff were the highlight of this. There is nothing we can fault. The rooms are beautiful and at a very reasonable rate. The cafe meals were wonderful and with service and prices to match.
Breakfast was the best - so many choices -western and asian.
The true highlight - are the staff! They remember your names, they greet you always, they are all so welcoming and friendly, you are also given a map on arrival and told which cab companies to trust, which places to eat etc etc. It is just all these little extras that make the Essence Hotel stand out for us.
We would be back here in a heartbeat!
The La Siesta Spa at the hotel's sister property, The Diamond, is wonderful also. Yes, it is more expensive than the little local spas - but the experience and the therapists are worth every dollar. We had just come from having massages everyday in Bangkok and decided to try La Siesta - It was our favorite! We have fallen in love with Vietnam :)
The location of Essence was great - right in the middle of the Old Quarter... you didn't have to walk far at all to find anything and the streets are clearly marked.
Stay at Essence Hotel and as all the other previous reviewers, you will not be disappointed.
Thank you to all the staff for making our holiday a wonderful one! We loved Hanoi and hope to come back again soon.
Melissa & John.
- Official Description (provided by the hotel):
- Essence hotel ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily. ... more less
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