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“Must stay.” 5 of 5 stars
Review of Hanoi Holiday Diamond Hotel

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Hanoi Holiday Diamond Hotel
3.0 of 5 Hotel   |   5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam   |  
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Hotel amenities
Ranked #18 of 513 Hotels in Hanoi
1 review
“Must stay.”
5 of 5 stars Reviewed January 3, 2014

Special thanks to the warmhearted crew especially Nguyen Na for going extra miles to ensure we get the best breakfast, Nguyen Hong Van aka Candy for the great service and recommendations, Le Huu Hung who took us around on his rest day. All other staffs were also very helpful whenever we needed any. This hotel has been the best so far that I have encountered due to the people there. Highly recommend!!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,324 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2013

It was our first time in Hanoi, and I am so glad we picked holiday diamond hotel to stay in! The staff were sooo helpful, friendly and sincere in helping us! Special thanks to Candy, a very cheerful and warm staff who was so genuine with her service towards us! She sat down and spoke with us (i travelled in a group of 4; 2 couples) and guided & recommended places to us. She even chatted with us about her time in Singapore (where we're from) and added us on facebook! She's a real gem to have in any establishment in my opinion. She really helped us out a lot in our trip in Hanoi! Also, I can't forget the other helpful and friendly staff like Dee, Henry and Kathy! AND the tireless doormen who opened and closed the door for us everytime we walked in and out too! Thanks to every single one of you who made our trip unforgettable! Even though our departure flight was super early in the morning, Henry and the doormen got up at 5am to make us tea and coffee!! SUPERB SERVICE!! Will definitely stay at Hanoi holiday diamond hotel again on our next visit! <3 :)

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2013

Thanks for creating a wonderful and enjoyable trip for me!

- Friendly and helpful staffs

- Service oriented

- Delicious complimentary breakfast

- Location at the heart of Old Quarters

- WIFI free and there is a computer in the room

Hope to visit the place again in the near future.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
noosa heads
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2013

This s truly a diamond find
We (my father and I)were greatly so warmly by all the staff and even invited to their Christmas Eve party.
The rooms and facilities were immaculate
That's to Mina, Kathy and all the crew we had a fantastic stay
I have no hesitation in recommending
I will be back

Room Tip: It appeared all rooms were in quiet locations
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 28, 2013

This hotel was clean, central, affordable and had the most helpful and accommodating staff! The rooms were basic and the hotel was small but it had everything you needed to be comfortable whilst staying. Everyday we were greeted by the lovely staff, had complimentary breakfast- which was delicious!! And they would help us with any organising or recommending any good places to go. We thoroughly enjoyed our stay here and would happily stay again!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, nz
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2013 via mobile

What a wonderful introduction to Vietnam. This small hotel is perfectly situated to explore Hanoi's Old Quarter. Great breakfast, clean rooms and the staff are exceptional. Tours organised, airport pick up and drop off if required. Fully recommend.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 26, 2013

We stayed there on 2 occasions both on December 2013. The staff exceeds expectations providing great service, they are friendly and helpful. Great location within the old quarter. Clean and air conditioned rooms and a la carte breakfast included

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hanoi Holiday Diamond Hotel

Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 513 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
Official Description (provided by the hotel):
A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more   less 
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