It was our first time in Hanoi, and I am so glad we picked holiday diamond hotel to stay in! The staff were sooo helpful, friendly and sincere in helping us! Special thanks to Candy, a very cheerful and warm staff who was so genuine with her service towards us! She sat down and spoke with us (i travelled in a group of 4; 2 couples) and guided & recommended places to us. She even chatted with us about her time in Singapore (where we're from) and added us on facebook! She's a real gem to have in any establishment in my opinion. She really helped us out a lot in our trip in Hanoi! Also, I can't forget the other helpful and friendly staff like Dee, Henry and Kathy! AND the tireless doormen who opened and closed the door for us everytime we walked in and out too! Thanks to every single one of you who made our trip unforgettable! Even though our departure flight was super early in the morning, Henry and the doormen got up at 5am to make us tea and coffee!! SUPERB SERVICE!! Will definitely stay at Hanoi holiday diamond hotel again on our next visit! <3 :)
- Official Description (provided by the hotel):
- A brand new hotel that features 35 luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more less
- Reservation Options:
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