We were just walk-in guests but what they gave us even more than what we paid for. Actually, we first chose this hotel because of its centered location in the Old Quarter. which was perfect to walk around. Later we found out everything was excellent to us. We stayed on 4th floor, very quiet, large-bed room. Staff were helpful, energetic and had prompt response for services. They even spent time find out the bus schedules in the city when we wanted to go by bus to attractions and wrote down the stops in Vietnamese for us to show to the bus conductor. They had daily housekeeping for us, free WiFi and internet. They also offer very good price for Halong and Sapa. We booked Sapa and would regret about our decision. I could complain nothing about this hotel and its services.
- Official Description (provided by the hotel):
- Oriental Charm Hotel initially started operation in 2011. The hotel with 18 rooms and laptop equipped in every room. It's located right in the center of Hanoi, surrounded by restaurant, boutique and fashion shops, supermarkets, commercial center and more. ... more less