We stayed at this hostel for 2 days in February 2015. The hostel was ok, but we strongly recommend against booking any trip with their travel agency (Millennium group) : we booked a 2 day trip to Halong Bay with them. We were given a planning for those two days and were told that we would sleep in a boat from the Papaya boat company (they showed us pictures..). When we arrived there we were driven to a boat which was not a papaya boat, the room they had under our name was a twin room, not a double room as we asked. The planning we were given was not the one on this boat. Clearly the staff at Happy Backpacker's Hostel sold us something but booked something completely different. And as they knew that we would not come back to Hanoi, they knew that there was no chance for us to complain in person. We called Happy Backpacker's Hostel while on the boat to try to understand what had happened, but they were very rude and hanged up on us..! So we suggest you go somewhere else !
- Official Description (provided by the hotel):
- WELCOME TO Hanoi Millennium Hotels, an unrivaled luxury boutique experience in the heart of Hanoi - 1 minutes walk from the Lake of the Restored Sword, yet nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Endless and enchanting views of ancient Hanoi, unrivaled architectural elegance and timeless style, amenities to please the most discerning traveler, this is the Essence way of life. Our guestrooms are steeped in modern comfort, contemporary yet harmonized with local surroundings. Opened in September 2012 and being the latest one in our renowned Hanoi Millennium Hotels collection, this hotel is meant to be enjoyed, experienced and rediscovered each visit. Free wireless internet and laptops are available throughout all guestrooms and public areas, fresh seasonal fruit awaits you upon arrival, your mini-bar is replenished daily, bath amenities and flowers help you enjoy the custom tubs, super quiet, spacious rooms and incredible down bedding beckons you back from wherever your day takes you. In particular, we design the Inter-connecting rooms that perfectly suit the families of 3 - 6 persons. Family travelers can now enjoy the best privacy and comfort in this room type apart from the normal one-big room. The elegant Essence Cafe restaurant offers full hot buffet breakfast and various lunch and dinner menus that offer experience for the connoisseur that continually delight. Your every need and comfort is cared for by our world-class staff. Expertly trained by the renowned Hanoi Millennium Hotels management, yet still in search of more intimate guest experience, they are committed to individualized service that reshapes the future of Vietnamese hospitality. ... more less
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