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“Good travel agent in Hanoi” 5 of 5 stars
Review of Impressive Travel Vietnam - Day Tours

Impressive Travel Vietnam - Day Tours
7-9 Hang Voi Street | Hoan Kiem, Hanoi 10000, Vietnam
+84 98 809 90 93
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Ranked #387 of 457 Activities in Hanoi
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Owner description: WELCOME TO IMPRESSIVETRAVELVIETNAM - VIETNAM TRAVEL CENTER COMPANY.Established in Hanoi in 2008, up to now Impressivetravelvietnam, belonging to Thaison Hotel Group, has 4 years of experiences and a network of travel agents, both domestically and internationally, which ensure quality services and competitive prices in the Indochina region. We have established a long-term relationship with service suppliers which ensure not only competitive prices but also quality service. Impressivetravelvietnam is continually striving to satisfy a wide range of customer requirements. By achieving this, we are able to contribute to the diversification and development of the tourism industry in Vietnam and Indochina .Impressivetravelvietnam is now proud of being the leading tour operator servicing international and domestic clients in Vietnam and the Indochina region as well. We can serve your travel needs within all Vietnam, Cambodia and Laos. Our dynamic and enthusiastic staffs are well trained and very experienced and are multilingual. We can meet your needs in English, French and Chinese languages and we are always willing to help our clients in all circumstances and urgent cases. We are committed to providing services of the highest standard to our customers to ensure that your experience is satisfying and you enjoy many unforgettable moments when traveling with us.Our mission is to present the history, culture and beauty of Vietnam and Indochina to international friends as well as to introduce world culture to Vietnamese people. We will continue to enhance our status in the travel market, both domestically and internationally.Why travel with us? " We go and then we show"Our staff has visited many of the places you wish to see. Our services are true value for money. We offer a money back guarantee if our services do not meet your expectationAs a specialized tourism consultancy agency, we understand what our customers want. Our consultants can design a customized itinerary to suit your needs and budget. We will advise and design a unique tour schedule based upon your expectations. Our friendly and reliable service will add to the enjoyment your travel experience in the Indochina region.Impressivetravelvietnam places the safety of its customers as "first priority". Viet Nam is regarded as one of the safest destinations in the world to travel and we always are always up to date to what is happening in the region. We can also advise customers of suitable travel health insurance if required.Small group toursWe provide a series of group tour programs with the most attractive price packages for you to choose from. The maximum group number is 12 people.Private ToursPersonalized tours often cost little more than scheduled departure tours, yet they offer unbeatable privacy and flexibility. Let your individual wishes drive your holiday, rather than those of a group. The majority of our tours are private, so we are very experienced to serve you, whether you are an individual, a couple or a small private group.When you come to Impressive Travel Vietnam you will receive an efficient, friendly response from our tour guides. Our guides are very welcoming and experienced and are willing to take a good care of you so that you can enjoy a wonderful holiday. Most of our tour guides are native, so they can show you many interesting things. They will bring you to travel sites to discover local people and historical relics which will challenge and surprise you.Let Impressivetravelvietnam's travel consultants arrange an unforgettable journey for you. We are dedicated to exceeding your expectations.We are a tour operator!This means working directly with you, together, we design your unique travel experiences, provide you with the actual services and offer you at the best prices. You will not go through a broker! When you deal with Impressivetravelvietnam you cut out all middlemen. Our prices are fair and competitive. Further, we guarantee our price structure is true value for money. If you are not satisfied with Impressivetravelvietnam you can claim a refund.We are licensed as a Vietnam Tour Company!This allows us to meet certain standards and set benchmarks within the Vietnam Tourism Industry. We are copyright registered and are established as a long term Vietnamese Tourism Business.Happy Travel & Best RegardsKenny Thai/ MrManaging director
Useful Information: Activities for young children, Activities for older children
Winnipeg
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Good travel agent in Hanoi”
5 of 5 stars Reviewed April 18, 2013

Excellent service and very professional. Everything emails were replied rapidly and very details. Booked all trips + hotels ad got perfect results.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Contributor
11 reviews 11 reviews
4 attraction reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“Professional”
4 of 5 stars Reviewed April 8, 2013

I find the agent very professional; always very prompt in replying emails and calls right from the start and it's a big plus that he could speak English. I went with my family of 6 adults (1 elderly) & 2 young kids so it was important for me that everything was arranged well. We were picked up from airport, arranged private transport with wheelchair for the elderly and in the event that I was not sure of anything, I could always call the agent up directly.

The only thing I was not happy of was the trip to Sapa where Impressive worked with another agent. The train that was booked for us was dirty, even when I stressed that comfort & cleanliness was really important for us. When we were there, the vans that are supposed to pick us up were always late and when we visited any places at all, our elderly father could not enjoy with us. We had this discussion with Impressive before we went, that it is important that our elderly father get to enjoy the sights as well hence the agent provided a wheelchair for us and told us that we could wheel him together with us. But upon reaching the places in Sapa, we found out that we could not use the wheelchair at all due to the road conditions. Our elderly father ended up sitting in the van waiting for us all the time.

On our last day in Sapa, the Sapa agent brought us to dinner in Lao Cai before taking the train back to Hanoi. As it turned out, our whole family is currently down with vomitting and/or diarrhea. I managed to get to Impressive and the agent came down to our hotel to listen to our feedback.

So yes, I'd still recommend Impressive, just stay away from bamboo shoots! That's my suspicion of the cause of our food poisoning.

Visited April 2013
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Very well organized tour & excellent services”
5 of 5 stars Reviewed April 7, 2013

I was a solo traveler took a day trip to Hoa Lu Tam Coc, 2 nights trip overnight cruise on Ha Long Bay, & 2 nights, 1 night home stay + 1 night at hotel 2 star in Sapa with them. Oh my god, how could I say, very well organized from time of picking up, boarding of buses, meals prepared, guide, hotel room, good attention on me during I was on tour and the itinerary of the day tour. I had no any complaint. They might not be the cheapest one in city town but worth every cent. They let you & care you much more than exactly what you paid. Highly recommend. A best arranged tour company in Hanoi. Should never miss it for your tour plan to Vietnam. If u do not have a satisfied tour time with them, sure it will be out of my thought

Visited January 2013
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson Bay, Australia
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
“Friendly staff, impressed agent”
5 of 5 stars Reviewed April 4, 2013

We booked a wonderful journey through Impressive Travel, from Hanoi to Sapa and back. Wow, a nice trip, we explored the outskirts of the city town and had a nice experience on homestay in Sapa. A real poor life we felt, that differ from hotel staying condition we had at hotel in city center, but people there was very kind & simple, the nature there make us felt really peace on our mind. The tour made us feel so impressive & meaningful. 5 days & 4 nights only in Vietnam was so shortly for us. Hope next time, we can arrange a longer one.

Visited February 2013
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
10 helpful votes 10 helpful votes
“Good Service by Impressive Travel Vietnam”
4 of 5 stars Reviewed January 24, 2013

We are a group of 10 adults & a child arriving in Hanoi. Impressive Travel Vietnam provided us with a hassle-free service which includes travelling to various areas of interests such as Halong Bay, Tam Luc, Ho Chi Minh Mausoleum and museum of ethnology.

The driver and guide were friendly and always punctual. The lunches which were included on the local tours were delicious and sumptuous.

The guide was always helpful and willing to carry my child though I did not expect her to. Also, they were willing to help us bargain for good prices when we were purchasing certain staff.

I would definitely recommend Impressive Travel Vietnam!

Visited January 2013
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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