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“Great location and helpful staffs!” 4 of 5 stars
Review of Asian Ruby Hotel Hanoi

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Asian Ruby Hotel Hanoi
3.0 of 5 Hotel   |   22 Ta Hien Str, Hoan Kiem Dist, Hanoi 10000, Vietnam   |  
Hotel amenities
Ranked #245 of 506 Hotels in Hanoi
Kuala Lumpur, Malaysia
1 review
“Great location and helpful staffs!”
4 of 5 stars Reviewed October 8, 2012

located in Old Quarter in Hanoi, this hotel is within walking distance to the hoa kiem lake and many restaurants. The staffs were very helpful and assisted us to contact our tour agency regarding the tour arrangement and airport transfer eventhough we did not book any tour with them. Local breakfast was okay for us though not many varieties. Though the air cond was not functioning on the last night during our stay, overall it is a nice and clean hotel and I will consider to stay here again in the future if we visit Hanoi .

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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140 reviews from our community

Traveler rating
    21
    63
    32
    11
    13
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19
48
21
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
London, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 8, 2012

Large, clean room with good air conditioning and the amenities you need. Right in the middle of the old town and so you step out into the bustle of street life and are close to most the sights. Breakfast fine. Staff polite and friendly.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 3, 2012

We stayed three nights in this hotel in Hanoi, Vietnam and it was a wonderful place in the Old Quarter of Hanoi. The staff were excellent, assisting us whenever we needed help. The rooms were very comfortable. Some have a balcony where you can look over the roofs of the houses below. It is situated very close to anywhere you want to go in Hanoi.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2012 via mobile

Stayed three nights and paid full rate, so felt a bit pricey. Room was clean and we were on the quiet side facing into the residential area. First night the hot water was out (probably due to storm) but good for rest of stay. Staff arranged a good city tour but forgot to give us a map (we found the copies at the front desk on our return). Other guest on our city tour received a map but wasn't told about breakfast so she was quite hungry until lunch. Staff were friendly. Very helpful with arranging airport transfer both ways.

Stayed August 2012, traveled with friends
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Wellington, New Zealand
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 15, 2012

The staff were very friendly and there are 2 computers with free internet for guest to use but they are quite slow. we thought it was quite an expensive hotel for vietnam & the free breakfasts weren't very nice. we stayed three night, the rooms were clean but the showers were tiny, a fat person couldn't fit in one.. The aircon was excellent though, nice and powerful!

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
40 hotel reviews
Reviews in 13 cities Reviews in 13 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed July 10, 2012

The staff and manager are very professional and warmest welcome. i like the view from the balcony of my room. Great hotel, good food, fantastic location with night market just over 20 met distance only

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Henry_Tran22, Front Office Manager at Asian Ruby Hotel Hanoi, responded to this review, July 22, 2012
Dear Sir,

On behalf of Asian Ruby Hanoi Hotel , I would like to convey my sincere thanks for using our services as well as sharing your experience regarding your recent stay. Your feedback will certainly serve as an encouragement to all of our team as we always strive to continuously improve the quality of our accommodation .
We hope that we will have the chance to welcoming you and your family at our hotel in the near future !

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 5, 2012

We recently stayed at this hotel for 5 days in mid June 2012.
We were more than happy with the room for the price.
We booked a room with a balcony overlooking the old quarter and a view of the Church as well.
The room was clean with a large LCD TV King size bed good air conditioning and ample room to spread out your suitcases. The bathroom was clean and modern.
We would especially like to thank the staff at the hotel who were friendly and helped us out with all our questions and bookings.On arrival it was my partners birthday and we were surprised with a birthday cake with candles they really go out of their way to make sure their guests feel comfortable and are well taken care of.
Thank You
For a great stay

Room Tip: Choose a balcony room for a view of the surrounding old quarter
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Asian Ruby Hotel Hanoi

Address: 22 Ta Hien Str, Hoan Kiem Dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #245 of 506 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Asian Ruby Hotel Hanoi 3*
Number of rooms: 21
Official Description (provided by the hotel):
Located in the heart of Old Quarter of Hanoi, beside Old Quarter shopper’s paradise and just a few minutes from Hoan Kiem Lake, Hanoi’s heart, Asian Ruby Hotel Hanoi is managed by Vietnam’s famous and popular hotel brand: The group of Asian Ruby Hotel. With 43 en-suite exclusive guest rooms, the Asian Ruby Hanoi offers luxurious and comfort accommodation to suit all needs from business to leisure, family and solo adventure. Once in Asian Ruby Hanoi you will enter a complete world service, to be looked after by a dedicated and professional staffs who will be delighted to make your comfort stay in Hanoi, Vietnam with a truly special and unforgettable. This newly renovated Hotel boasts extremely spacious rooms, offering panoramic views from any side, brand new western style rooms, and comfy beds. All rooms feature air conditioning, mini bar, Electronic safe deposit box, 32’’ LCD TV with international cable program, FREE Wireless with high speed internet access and other complete room’s amenities. Book right now with Asian Ruby Hanoi Hotel to guarantee a truly amazing stay and perfectly service in this exciting, vibrant and captivating of Hanoi. ... more   less 
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