To stay in the hotel is okay. The people are nice, if there's no problem. It's clean. But don't let them do your laundry. I lost my bag, was very special for me. Went back to the hotel for three times to ask and look for the bag. In the first place the tried to help me. But when they knew my bag was lost the changed their service and told me I was lying and the make fun of me. While we were argumenting the guy was looking at naked women on the computer. Rude, I think. I was trying to get some money to compromise that they lost my bag and that was almost impossible. Anyway i've got 20 dollars back, not even close to what the bag was worth. So if you go there, yeah on the first place it looks nice. But in the second place, the are rude, not customer friendly and the service is horrible.
- Official Description (provided by the hotel):
- Holiday Silver Hotel, 9A/10 Ngo Huyen Street, Hoan Kiem, Hanoi, is located near Hoan Kiem Lake, the heart of Hanoi, one street from St. Joseph’s Cathedral in an area offering a wide choice of excellent Western style and Vietnamese restaurants. On the edge of Hanoi’s Old Town of Thirty-Six Streets, the hotel is surrounded by colourful shops selling silk, lacquer, wood and stone sculpture, one block from Hanoi’s Silk Street.Centrally located in the heart of downtown, the Holiday Silver boutique hotel is a short walk from the famous Old Quarter and the city's bustling business district. Just a few steps out of the hotel you can explore the best of Hanoi's architectural gems and walk along to experience the wonderful flavour local food, night market, shopping. Holiday Silver hotel has 32 beautiful and spacious rooms with nice view of Hoan Kiem lake.. In Holiday Silver Hotel, it is equipped with all amenities that you expect: air - conditioning, international standard elevator, internet ADSL, cable T.V, minibar and more ... more less
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