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“Excellent value for money hotel” 5 of 5 stars
Review of Camel City Hotel

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Camel City Hotel
3.0 of 5 Small Hotel   |   08/50 Dao Duy Tu street | Hoan Kiem Dist, Hanoi, Hanoi 84, Vietnam   |  
Hotel amenities
Ranked #41 of 470 Hanoi B&B and Inns
Certificate of Excellence 2014
Sentosa Island, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent value for money hotel”
5 of 5 stars Reviewed January 8, 2013

The owner is very friendly and more important, honest. We booked trips from them and we were always guaranteed best value for money, i.e. no ripped off. Good thing about the hotel location is that it is located in a quiet corner of the busy Old Quarters, and that means we can have a good sleep with no disturbance from all the horning. The rooms were large for 3 of us and more importantly, I felt it is super value for money.
Definitely will recommend people to stay in this hotel, well worth it.

Room Tip: Double double bedrooms are guaranteed large rooms of at least 35 square metres.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Manager at Camel City Hotel, responded to this review, January 17, 2013
Dear Chun Kiong T,

Greeting from Camel City Hotel and wish you a happy near year.
Thank you so much for you review us as: “Excellent value for money hotel” i just share your review to our people in Camel City Hotel family . we are happy and greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
We are lucky because our hotel is in the quiet street and it can help our guest have had a good sleep during night. but just 3 minutes you can walk to some famous of Hanoi Old Quarter as Beer corner, Hoan kiem Lake, water puppet theater.

Please keep contact and if you need any information about Hanoi or Vietnam , feel free to contact me at any time
Best regards,
Nguyen Hung and Our Family
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310 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Hamburg, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

The hotel is located very central, but in a quiet street. The rooms are not very big, but sufficient. The staff was very helpful and arranged trips to the Halong Bay and Sapa and onward. Between the trips we could always go back and also leave our luggage and take a shower.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Manager at Camel City Hotel, responded to this review, January 14, 2013
Dear Julia F,
How are you? and have a good new years?
I would like to thank you for your recent visit to Camel City Hotel. It was truly a pleasure to serve you.
I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Camel City Hotel.
To be the best 2 star hotel in Hanoi old quarter have a best location in a quiet street, we always harder and harder work and keep walking to serve our Guest with our heart in service.

Please be back here , and i and all people here wish to serve you again,
Happy new years
Nguyen Hung and our Camel City Family
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London
Top Contributor
93 reviews 93 reviews
35 hotel reviews
Reviews in 45 cities Reviews in 45 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 28, 2012

This hotel is in a good location in the heart of the old quarter but down an alley so off the busy main streets. The owners are friendly and helpful with good English. On the first night we were in a very pokey room downstairs which I do not recommend accepting - a tight squeeze and noisy from 6am due to it being next to reception and the kitchen. However we asked to move and they could not have been more accommodating - giving us a good large room at a discount. We also booked a Halong Bay trip through them. We paid more than we needed to but it gave us peace of mind about leaving our baggage with them while we were gone. Breakfast is included and consists of eggs, bread and fruit - or they'll bring you pho for 1USD. Computers are available and there's wifi on every floor. The staff were helpful when it came to information about attractions, restaurants and transport.

Room Tip: Do NOT take the room on the ground floor next to reception unless it is for one night only.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Manager at Camel City Hotel, responded to this review, January 2, 2013
Dear Alan R,

Thank you very much for your review us on TripAdvisor. We have read your comments about the our hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

and I would like to thank you for your information regarding the noisy in the morning , because your room is in the first floor, and we will make a better soundproof windows soon ,
Happy new year and wish you all the best!
Hung and our Camel City Hotel team
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Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed December 25, 2012

Great price, everyone went the extra mile in making sure we could get a room there when other hotels were booked up and we had arrived very late our first night in Hanoi. We used the in-house travel agency to book our trip to HaLong Bay. The tour was very well presented and the price was better than the locations at other travel agencies. We chose the 2 day tour, but probably should have stayed 3 days. When we came back, we had the same room waiting for us. Good quick, breakfast also included in our stay. EXCELLENT ALL AROUND!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Manager at Camel City Hotel, responded to this review, January 2, 2013
Dear sharkpatrol,

Thank you very much for your comment us as '' Excellent Hotel, Great Service''
it means you had an enjoyable time at our hotel. in our Camel City Hotel have travel desk and offer all tours in Vietnam especially in the north tours with cheapest price and must guarantee the good service in all tours.

I am Happy that our Came City Hotel as the second home when you go away from Home. Let us be the travel mate in Hanoi
Tobe the best 2 star Hotel in Hanoi Old quarter we must work harder and smarter and more professional and all guest come to Camel City Hotel will have been happy and satisfy.
Wish you all the best in new year 2013!
Hung and Our Camel City Hotel Team
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Auckland Region, New Zealand
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 14, 2012

The room was clean and modern and the staff were helpful. It's located in the middle of the old quarter, so it's within walking distance of everything you'll need. It's down an alley, but still gets a bit noisy in the early morning. The stairs are a bit steep and narrow and there's no elevator. We booked a couple of tours through them but I think we could have found better value elsewhere. You can store your bags with them while on tour and use the bathroom if you're hanging around waiting for a night bus/train. Stayed early Dec 2012 in a twin room with a/c for 18USD for 2 nights, and breakfast is included.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nguyen H, Manager at Camel City Hotel, responded to this review, December 20, 2012
Dear lana315,

Thank you very much for your review us on TripAdvisor as ''' Central location, friendly owners''.

Our small Hotel always focus on breakfast and cleanness, means a lot of Guest will be happy when stay with us. Our Camel City Hotel offers many tours to Guest as Halong Bay, Sapa Tours and must guarantee that the best service with great valued for money to guest - it is our purpose.
Our special thing is friendly staff who were trained carefully. they can help you at any time if you have any problem. We would each Guest come to Camel City Hotel remember us as a travel mate in Hanoi.
I would like to see you again and have choice to serve you
Hope you all the best - merry Christmas and happy new years!
Nguyen Hung and Camel City Hotel Team
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Leamington Spa, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 11, 2012

The Camel Hotel is in the heart of the Old Quarter so you don't have to walk far to see what Hanoi has to offer. However, it is down a narrow alley way which drowns out the noise from the busy evening streets.
The Hotel itself is kept in very good shape and even the budget rooms are very clean, well decorated and have aircon, speedy Wifi, wall mounted T.V, wardrobe, mini-bar and a decent shower. The rooms are cleaned daily and a basic breakfast is available in the cost of the room.
The staff here couldn't be nicer, they are incredibly friendly and very helpful. They arranged a boat trip around Ha Long Bay which best suited our needs and we had a great time.
Cost wise, as there were two of us sharing, we found it more economical than the backpackers hostel just down the bottom of the street and cheaper than some other hotels we went in.
If I ever found myself in Hanoi again, I would definitely stay here.

Room Tip: The first time we stayed was in the west wing of the hotel and you can hear people going for breakfa...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camelcityhotel11, Manager at Camel City Hotel, responded to this review, December 12, 2012
Dear Gemwah1983,

Thank you very much for your comment us on TripAdvisor as ''"Definitely worth a stay".
I just share your review to my staff and all of us are happy . we are in the best location of Hanoi Old quarter, just 5 minutes to the Hoan Kiem lake and Dong Xuan markets, very close to many attractive tourist place. as your review i found that you had a great trip in Halong. I always remind all staff in Camel City Hotel that make our Guest happy that is our main purpose.
Our guest will see that stay in Camel city Hotel as home sweet home.

I would like to see you again in near future.
Wish you all the best in your business and healthy
Hung and Our Camel City Hotel Team
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 29, 2012

Really enjoyed our stay at the Camel City Hotel. Its location in middle of the Old Quarter made it extremely easy to explore on foot,situated in an alleyway off the main road, we also avoided the noise of the traffic - a blessing!
The rooms were of a good size, and cleaned and maintained to a good standard and breakfast, wifi and satelitte TV was included in the room cost. We also were able to book a trip to Halong Bay through the staff and they also arranged travel arrangements from the train station and to the airport for us. They were extremely helpful and polite. I would recommend this as a great base to stay if you want to be in the middle of the Old Quarter in Hanoi, but away from the constant stream of noise that comes with it!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camelcityhotel11, Manager at Camel City Hotel, responded to this review, December 2, 2012
Dear Claire S,

Thank you for choosing our Camel City Hotel for your recent stay in Hanoi Old Quarter City. We have read your comments about the our hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Our Hotel is located in the center of Hanoi , But avoid the noisy from the other street. means a lot of guest choose us for their staying in Hanoi.
I hope to serve you again in the near future.
Best Regard,
Mr. Hung and Camel city Hotel team,
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Additional Information about Camel City Hotel

Address: 08/50 Dao Duy Tu street | Hoan Kiem Dist, Hanoi, Hanoi 84, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #41 of 470 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Camel City Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Conveniently located on No 8/50 Dao Duy Tu Lane, Hoan Kiem, Hanoi Old Quarter – 1000 years old, is one of the best place for leisure& Business Traveler. Camel City hotel is between the famous Hoan Kiem Lake and the traditional Dong Xuan night market. Only foot steps away to many famous attractions such as Ngoc Son Temple, the Opera House, the Water puppet Theater, the Temple of literature, the Vietnamese Art Museum, and St. Joseph's Catholic Church etc,...With a total of 30 quality rooms are well making up according to international standard. Standing shower are also available in the room, and bathtub are also in deluxe and suite room. Non-smoking rooms are also available, harmonious decoration. Tourists will feel very warm and comfortable when they are staying here. Equipped facilities, modern, including: air-conditioners , computers with high-speed Internet access (WiFi), Satellite TV, TV LCD 32 " , fridge, and standing shower etc,...The staff at the hotel will be delighted to help you, and assist you to offer a staying without worry about nothing and you will feel like at your home.For your traveling and your business solution as well, Camel City Hotel is definitely the good choice whenever your arrive in Hanoi. ... more   less 
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