We used AWESOME TRAVEL (Mr Anh is the director) recently. It was not a good experience - commitments were not kept, and phone calls back to Mr Anh kept getting dropped more often than normal.
We were a family of 4 persons travelling for 10 days in Vietnam and all arrangements were made by Mr Anh. However, his actions did not match with his commitments before we signed up for his agency. He was more expensive (by around 10%) than many others but we went with him as he was very responsive before the deal was closed.
His responsiveness disappeared the moment we paid the 30% advance !
Our food requirements and preferred quality of restaurants were not delivered in all locations (we travelled to Hanoi, Halong Bay, Hue, My Son valley, Hoi An, Ho Chi Minh City, Mekong Delta, Cu Chi Tunnels, Cao Dai Temple, etc.,
Overall, we would not recommend AWESOME TRAVEL.
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