No doubt about it.
Staying at Hanoi Elite Hotel was the highlight of our trip. Though this review is overdue, I had to do this place some justice.
Stayed here from 24th - 26th of January. We arrived in Hanoi on the 20th and my brother and I were both heading to Sapa that same night however we had made prior arrangements with the staff at Hanoi Elite and had gotten an airport pickup service on our arrival. Bummed at the quaint little lobby of their hotel and we were given the option to leave our bags at the hotel until we returned on the 24th. Though we weren't staying that night, we were allowed to use their shower facilities. They have a sister hotel just a street away called Hanoi Essence and the staff told us food there was excellent. Best meal ever. Best service staff i've ever met.
Stayed from the 24th - 26th of January. Staff were excellent in giving recommendations on where to see and what to eat. Spent evenings talking to the staff who were so fun, lively and always ensuring the best for their guest. No problems with checking-in. It was done in a jiffy. Bags were already in the room and the room was so worth the price we paid.
We had the top-most room. Sucks having to climb up every single day since there aren't lift facilities in the hotel but i guess it was good since we were pigging out everyday. Hugee room with a flat screen tv, tons of english channels and they even had a laptop in the room with free wireless internet. Absolutely no complaints. Complimentary breakfast everyday. Great variety and their sandwiches are reallly yummy!
Location is just superb. Smack in the middle of old quarters. We did have a little trouble finding the way to the hotel ourselves cos it's located in a small back alley within a small street. Extremely safe and food options are aplenty. We also got our hair cut at this salon location 2 doors to the left of the hotel. Hip hip fashionable hairstylists and the rates were a steal! The hotel had breakfast with us on the last day and had arranged transport to the airport for us. Everything was done on time promptly.
We were raving about the service level of the staff all the way home but got even more surprised when they emailed my brother on the 2nd of April to wish him for his birthday. Definitely staying here again next time!
- Official Description (provided by the hotel):
- This newly renovated Hotel boasts extremely spacious rooms, offering panoramic views from your Window, brand new western style bathrooms, and comfy beds. All rooms feature air conditioning, mini bar, Electronic safe deposit box , 32'' LCD TV with cable program , HD Multi media Player,FREE Wireless internet access with a laptop in the room ... more less
- Reservation Options:
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