We stayed for 2 nights in June 2013. Arriving in Hanoi at the start of month in Asia were met at the airport by a very friendly driver who ferried us (in a reasonably non-scary fashion) to the hotel (good thing too, as bleary eyed as we were, the Hanoi streets might have proved a bit too much after 18 hours of trans-continental flights). The airport transfer was reasonably priced (compared to other hotels).
Mr Huy greeted us at the hotel, we were given a complementary drink and a 50% discounted upgrade to the room on the top floor with a terrace, which we took. An early evening cup of tea on the balcony after blundering around Hanoi for a couple of jet-lagged hours was bliss. Free Wi-Fi and in-room computer was a welcome bonus.
Generally speaking, when compared to some of the newer Hanoi hotels the fit-out (decor) of this hotel looks a bit tired - the trade off is that the rooms at the Royal Palace Hotel are larger than in other hotels, the one we had was spacious as was the terrace. Breakfast was a mixed bag, if you order something local and at the more complex end of the options, they order it in from a nearby restaurant, and it is delicious.
We had a great experience using the hotel to help us with train tickets. Having been determined to battle with the clerks at the railway station to buy a ticket south, after an hour of trying we failed, being told all the tourist allocated tickets had been sold (apparently public holidays meant the world and his wife was travelling, or so they said). On returning to our hotel Mr Huy offered to help, et voila, 2 tickets on the train we wanted to travel on. With only a month in Vietnam, Cambodia and Laos, making reasonable time was important, so travelling when we wanted to travel was key. Whatever one thinks of the merits’ or otherwise of a system that means foreigners get a limited amount of tickets and are left buying through agents at whatever price they think they can get away with; Mr Huy made it happen for us (and in the end it wasn't too much more expensive); excellent.
We stayed in a different hotel (nothing wrong The Royal Palace, but I thought it worth trying somewhere else) when we returned to Hanoi just before our flights home, but if I was back in Hanoi I would certainly consider staying there again. As an added bonus its 2 doors up from the Hanoi Social Club which is a gem.
- Official Description (provided by the hotel):
- ROYAL PALACE HOTEL HANOI IS BRAND NEW LUXURIOUS HOTEL in the heart of Hanoi's historic Old Quarter. The Royal Palace Hotel is a luxurious boutique hotel that offers elegant rooms including some with views of the city and large balconies. We pride ourselves on offering the best service to our customers. Royal Palace Hotel was built from 28/01/2009 to 15/03/2010. The Royal Palace Hotel was designed and built with high architectural standards. It is among the Hanoi Old Quarter's top ten luxurious hotels and has an excellent view of Hanoi. The Royal Palace Hotel provides you with a comfortable and relaxing accommodation in well appointed rooms furnished with the latest facilities. As an added bonus, Royal Palace Hotel is currently offering a special 45% Grand Opening discount on all rooms and Free Taxi pick up at Hanoi Aiport to Hotel if you book over 3 nights (until 30th December 2011) . ... more less
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