My wife and I and our two kids (9 and 5) stayed for two nights (non-consecutive) here. We found it excellent value, but what made this place so excellent was the fantastic service. We thoroughly recommend this place.
This is a small boutique hotel, so lacks the amenities of larger establishments. However the room (801) was well maintained, clean and with good fittings. Free wifi was in the room, along with a desktop computer. The beds were comfortable. The balcony was good for a wine or two while the kids slept. It is well located in the old quarter with plenty of shopping and good eating nearby.
The staff were excellent. We dealt mostly with Mr Huy, who definitely went the extra mile to make our stay enjoyable. While booking the excellent Halong Bay cruise and luggage storage was expected, allowing a (very) late checkout and assisting us with a number of matters throughout our stay were done cheerfully. And in excellent English! We had transfers to airports, train stations and cruises were arranged faultlessly.
For a small boutique hotel that is mid-range in facilities, the Royal Palace is excellent value for quality and service. Highly recommended.
- Official Description (provided by the hotel):
- ROYAL PALACE HOTEL HANOI IS BRAND NEW LUXURIOUS HOTEL in the heart of Hanoi's historic Old Quarter. The Royal Palace Hotel is a luxurious boutique hotel that offers elegant rooms including some with views of the city and large balconies. We pride ourselves on offering the best service to our customers. Royal Palace Hotel was built from 28/01/2009 to 15/03/2010. The Royal Palace Hotel was designed and built with high architectural standards. It is among the Hanoi Old Quarter's top ten luxurious hotels and has an excellent view of Hanoi. The Royal Palace Hotel provides you with a comfortable and relaxing accommodation in well appointed rooms furnished with the latest facilities. As an added bonus, Royal Palace Hotel is currently offering a special 45% Grand Opening discount on all rooms and Free Taxi pick up at Hanoi Aiport to Hotel if you book over 3 nights (until 30th December 2011) . ... more less
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