Get a deluxe hotel in this hotel which will be at the front of the hotel and will have a balcony. Views are not great but interesting. Rooms nicely appointed with good AC. All very clean with good sized bathrooms. Newly refurbished. Breakfast very good, eggs and ham, fruit, baguettes with butter and jam, coffee, but only 'tll 9am which was the same as everywhere in Vietnam. Located in the old quarter in the midst of tiny streets with shops crammed full of everything. 5 minutes walk to water Puppet Theatre and beautiful lake, shops bars restaurants etc.Hotel helpful with trips, best restaurants etc. They gave us a free transfer to the airport because one deluxe room wasnt available when we checked in; very kind and more than compensated. Got the deluxe room the next day. The superior rooms are also nice but don't have outside windows. Staff very chatty and most helpful in every aspect, would recommend. Don't think Hanoi is good for children, best for couples, groups. Roads manic with mopeds and scooters-there is an art to crossing which you get used to. Try a Green bus at 250 dong for the whole car (dont let them charge you more- they'll try). Cyclos are also good to see the city but beware because at the end they ask you for extra money 'for a drink'. A taxi gave us fake notes change and a restuarant short changed us, until we pointed it out. Scams leave a nasty taste in the mouth, so be on your guard. Some taxi meters are also speeded up so agree price before getting in.Great designer shops in Hanoi in the "french' area. Tandoor is good Indian restaurant. Try The highlander Coffee or the Leger Bar for great Views of the city and trafficsystem' also Illy coffee has good views.
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