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“Lovely hotel in a great location” 4 of 5 stars
Review of Hanoi Legacy Hotel Hoan Kiem

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Hanoi Legacy Hotel Hoan Kiem
3.5 of 5 Hotel   |   01 Ngo Gach | Hoan Kiem- Distrist, Hanoi 10000, Vietnam (Formerly An Hung Hotel)   |  
Hotel amenities
Ranked #103 of 513 Hotels in Hanoi
Certificate of Excellence 2014
Calgary, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Lovely hotel in a great location”
4 of 5 stars Reviewed June 5, 2013

I stayed here for my last 2 nights after traveling through Vietnam for 2 weeks. The staff were friendly and the hotel was always spotless. Our room was a great size and quite modern compared to most of the simple accommodation we'd enjoyed up to that point - the robot-esque shower provided us with more entertainment than it probably should have provided 2 adults!

The hotel is in a great location, very handy to everything in the Old Quarter including some cheap and tasty local restaurants.

Overall, this hotel provides everything most travelers would need and we thoroughly enjoyed our stay.

Room Tip: Ask for a room on a higher floor to avoid traffic noise as best as possible.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

This is very good hotel , good location , good value. The room is clean and comfortable. Good breakfast given ever the restaurant not so big.Actually planning stay 2 night but very good service so extent 1 more night. Very friendly and helpful staff .The staff here are amazing. They are very knowledgeable about where to go, what prices are fair for locations, travel destinations, transportation , where can get good restaurant &......Will recommended to friends .

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 2, 2013

Not only is the customer service at An Hung amazing, but the hotel is very nice. The room was very modern and comfortable, great A/C, great wi-fi, comfortable bed. The shower was also cool - it had a bunch of different modes and was a jacuzzi tub as well. Location couldn't be much better, right in the heart of the Old Quarter.

The free breakfast was good, not great, but definitely on par with better breakfasts I've had in SE Asia.

Everyone in the hotel is unbelievably nice and helpful - I would say best customer service I've encountered thus far. When we showed up, they gave us some free drinks and snacks, and whenever we were hanging out in the lobby they would bring us free water. They booked taxis for us, helped navigate the city, etc. - overall just ridiculously nice and helpful people.

The only fault was that there was something wrong with the drainage in the bathroom, and it would occasionally smell kind of like sewage...if that didn't happen, this place would have 5 stars hands down.

Room Tip: Opt for the higher-end rooms for large windows - the cheaper rooms didn't have windows and looke...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 30, 2013

This hotel fitted our limited budget, and was right in the heart of the old quarter. We were amazed at the friendly and efficient service from everyone, from the doorman, reception, breakfast ladies, tour organiser etc. The rooms were clean and had great A/C for the hot days. Big bed (firm). Affordable same day laundry service. The tour man organised a good 1 day tour to Minh Binh province with pick up at the front door. Great breakfast every morning included in the room price - a range of local fruits and hot dishes and a lady making omelletes and eggs to order. The hustle and bustle of the old quarter was right outside the fron door, and we could walk to a lot of places within a 1 hour radius, like war museum, both lakes, opera house, mousoleum etc.

Room Tip: We paid a few dollars more for the bigger room with a desk. It was heaps larger than standard, and h...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angeles City, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

Hotel Location is very good because it is walking distance to the night market and shops. Its is spotless clean and the staff are very helpful, friendly and accommodating , they speak good English and made sure that their guest would feel at home. The room was as per brochure
The building is fairly new with good sound proofing, efficient elevator, AC and strong WiFiThe room was as per photo in brochure plenty space
The buffet breakfast has many choices and the food was fresh and plentiful.
We had a 5am departure and we were provided with a take away breakfast.
I will not hesitate to recommend this hotel to my friends and family. Good Value

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Wilayah Persekutuan, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 12, 2013

there is no words that i can express how i feel about this hotel like i said best of the best.there is no other hotel that provided such excellent service,and the manager vin he recomended the best bun cha (pork noodle) i have ever tasted and i have even eaten the second the bun cha the day i left hanoi for i know i will not find it any where else.everything was arange perfectly from the tours to the pick up from the airport to the hotel, the just an amazing trip.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2013

Great location in Old Quarteer.The hotel is very well managed. The staffs, from bell boy to managers, are superb and very friendly. They go extra miles to make your trip memorable. I have stayed in 5 stars hotel in Vietnam. This hotel is only 3 stars but their services exceed those of 5 star. The hotel is squeaky clean, especially the dining room. Strongly recommended.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Legacy Hotel Hoan Kiem

Address: 01 Ngo Gach | Hoan Kiem- Distrist, Hanoi 10000, Vietnam (Formerly An Hung Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Hanoi
#48 Romantic Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Legacy Hotel Hoan Kiem 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the center of Old Quarter Hanoi, where is the heart of the city, Hanoi Legacy Hoan Kiem Hotel is unforgettable for people who have ever stayed in the hotel. Just few minutes walking from the hotel, visitors can visit the Sword Lake, Tortoise Tower, The Huc Bridge, and Ngoc Son Temple which are the most beautiful sightseeings of Hanoi. Visitors may have a walking to enjoy special traditional local food such as: Pho, banh cuon, bun cha…. Visitors are also convenient to go to banks, post office, and trade center of Hanoi where are only steps from hotel.Hanoi Legacy Hoan Kiem hotel is an international 3 stars standard, with 40 high quality rooms. The rooms are designed with original and luxury style, harmonious decoration. Tourists will feel very warm and comfortable when they are staying here. Equipped facilities, modern, including: air-conditioners , computers with high-speed Internet access (wifi), Satellite TV, TV LCD 32 ", tea and coffee making equipment, fridge, hot tubs Jacuzzi and standing shower, etc....Staffs in the hotel all have well-trained methodically, with professional and enthusiastic manner. When resting in Hanoi Legacy Hoan Kiem Hotel, guest will feel "A luxury space in the center of Old Quarter streets." The visitors will also have the satisfaction to work and relax. ... more   less 
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Also Known As:
a And Em Hotel Hanoi

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