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“good service & nice staff” 4 of 5 stars
Review of Hanoi Legacy Hotel Hoan Kiem

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Hanoi Legacy Hotel Hoan Kiem
3.5 of 5 Hotel   |   01 Ngo Gach | Hoan Kiem- Distrist, Hanoi 10000, Vietnam (Formerly An Hung Hotel)   |  
Hotel amenities
Ranked #103 of 513 Hotels in Hanoi
Certificate of Excellence 2014
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“good service & nice staff”
4 of 5 stars Reviewed November 18, 2012

My friend and I had a great time during our stay in your hotel. Staff were very nice and accommodating. Best service, free wifi & PC desktop in our room (free use of PC also even at the lobby) and good breakfast as well. Again, THANK YOU and it was a PLEASURE staying with An Hung Hotel!! :)

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
    202
    120
    29
    4
    9
See reviews for
49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2012

Good hotel, best location (located at the heart of the Hanoi, the old quarter), customized breakfast for veggies and non-veggies, homely staff... Over all amzaing stay with the best service offered. 90 points out of 100 for over all service from the hotel which includes tour arrangements, payment menthod and payment currency.

Room Tip: Stayed in delux room and have no regrets... Advise other travelers to go for Delux room.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
1 review
4 of 5 stars Reviewed November 14, 2012

Nice and friendly staff. All you need in Vietnam. They can get you the visa invitation letter, any shorex you want to do in the country (Ha Long Bay, northern mountains), transfer from the airport, etc... They also advise about restaurant or areas in Hanoi. Staff understands English and help you. The hotel has free wi-fi. Breakfast is correct.

Room Tip: Ask for rooms with view!
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 10, 2012

I bought a groupon voucher which include a stay at An Hung hotel. I wasn't sure what to expect even though I had the opportunity to look it up through the Internet. Not much of a choice anyway since the stay at An Hung came with the voucher.

From the very first time my other half & I step into the hotel, we were pleasantly surprised by the warm welcome we received especially from the manager, Thomas. He took the time to explain to us the best mode of transportation, which taxi companies to trust, nice & affordable restaurants, places of interest etc. That was wonderful. He loves his job, we can see that.

Honestly, the room was kind of small but I guessed its justified by the price that we were paying. We were upgraded to a bigger room after our trip to Halong Bay so that was a nice surprise. Breakfast was nice. They even volunteered to wrap the food for us just so that we don't miss our flight back to Malaysia. The hotel is located in the centre of Hanoi, so everything is within easy reach. All emails were promptly replied.

Should I have the chance to visit Hanoi again, I will definitely stay there. Their service is equivalent to a 5-star hotel, maybe even better than some 5 star hotels. It was a memorable trip.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

Warm welcome and good explanation of what to see and do and how to get there. Also very good tips for eating in the neighborhood. The room was clean, very beautiful and quiet, spacious bathroom and very good breakfast too. Charming hotel with helpful and friendly staff. We enjoyed our stay at this hotel, a good start of our holiday in Vietnam.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2012

I recently stayed at this hotel for several nights when travelling on a tour. Travelling back and forth from this hotel allowed me to experience the different room types. The hotel is newly renovated and in great condition. Some rooms on the bottom/middle levels close to the elevator have no windows but the rooms on higher levels have windows. The rooms have a safe (which is in good condition) and some rooms also have a small spa bath.
It's in an excellent part of the cities Old Quarter and once you get your bearings it gets easy to find your way around. The staff are absolutely amazing! They love to have a conversation with you and are always offering their services. A staff member even offered to assist me when shopping alone at the night markets. They are always going above and beyond and I will definitely stay there again next time I'm in Hanoi!

Room Tip: Ask them for a room with a spa bath because it's no extra cost.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

excellent hotel in the middle of Old Hanoi , with a very competent and friendly staff , they also arranged a one week trip to Sapa for us,after the trip they pick us up at the trainstation at 5 am , for a shower and breakfast, than transport to the airport ,it was perfect ,we hope to get back

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Legacy Hotel Hoan Kiem

Address: 01 Ngo Gach | Hoan Kiem- Distrist, Hanoi 10000, Vietnam (Formerly An Hung Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Hanoi
#48 Romantic Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Legacy Hotel Hoan Kiem 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the center of Old Quarter Hanoi, where is the heart of the city, Hanoi Legacy Hoan Kiem Hotel is unforgettable for people who have ever stayed in the hotel. Just few minutes walking from the hotel, visitors can visit the Sword Lake, Tortoise Tower, The Huc Bridge, and Ngoc Son Temple which are the most beautiful sightseeings of Hanoi. Visitors may have a walking to enjoy special traditional local food such as: Pho, banh cuon, bun cha…. Visitors are also convenient to go to banks, post office, and trade center of Hanoi where are only steps from hotel.Hanoi Legacy Hoan Kiem hotel is an international 3 stars standard, with 40 high quality rooms. The rooms are designed with original and luxury style, harmonious decoration. Tourists will feel very warm and comfortable when they are staying here. Equipped facilities, modern, including: air-conditioners , computers with high-speed Internet access (wifi), Satellite TV, TV LCD 32 ", tea and coffee making equipment, fridge, hot tubs Jacuzzi and standing shower, etc....Staffs in the hotel all have well-trained methodically, with professional and enthusiastic manner. When resting in Hanoi Legacy Hoan Kiem Hotel, guest will feel "A luxury space in the center of Old Quarter streets." The visitors will also have the satisfaction to work and relax. ... more   less 
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Also Known As:
a And Em Hotel Hanoi

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