As we had booked a tour through Hidden Charm Travel this was our allocated hotel. We were met with smiles and lots of assistance and information on the planned schedule, and recommendations for where to eat... Off to the room, on the 5th Floor via the lift, all is very compact to say the least. The room was facing the street, clean, welcoming with a bottle of Vietnamese red wine. The bathroom was a squeeze to say the least not much room for a ladies bits and pieces and the shower unit required some gymnastics to get into and out, and you could have had a disco in it if you wanted. Anyway, we had booked to go to Sapa so were checked out for 3 nights and told on our return very early in the morning we would have a room to shower, rest and collect our heavy suitcases. Thats when things went from bad to worse, after having to get a cab at the train station ( after being told we would have a driver collect us) we arrived back at the hotel, half asleep (5am) paying the impatient cabbie, buzzing the door to the hotel to get someone to let us in.. we discovered we left our camera in the cab... &#$@.. panic set in, trying to get the hotel staff to assist, forget it.Basically told can't do anything.. finally asked for our room as arranged, to be told they were fully booked, and that we could wait in the foyer, and use the restroom off the restaurant ( that had a hand held shower head). Not Happy... were escorted to the restaurant given two towels, had to ask for our suitcases to sort out clean clothes, unpack backpacks etc .. so we sorted out stuff out in the restaurant floor, showed in the "room" and proceeded to rest our weary heads on the dining tables until we were told someone is checking out so we could rest in a room upstairs. How kind. Loved the Old Quarter of Hanoi, will visit again but will certainly arrange our own accommodation and tours.
- Official Description (provided by the hotel):
- Hidden charm hotel is a brand new hotel, located in the central of Old Quarter. The hotel is designed in harmony, is the combination of classic and modern style. It’s peaceful and quite, a retreat from the city bus, providing the idea place to muse over your day. The modern rooms are all equipped with air cooling and flat screen TV, bath room with massage, sauna. Guests will appreciate the popular broadband package offer and the 24-hour front desk. The Hidden Charm hotel offers the best quality room for both of Traveler and businessman. It is great for the couple on honeymoon, solo traveler, and specially for businessman who stay for a long term, need translator, accountant service, business center, rent a car, or guide. The Hidden Charm hotel is really convenient for visiting all famous places in Hanoi such as: Hoan Kiem lake, water puppet theater, opera house, Hochiminh mausoleum, and also to ATM, Banks, Restaurant… just by short walking distance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld, TripOnline SA, Despegar.com and HostelBookers so you can book your Hidden Charm Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.