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“Best staff” 5 of 5 stars
Review of Art Hotel

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Art Hotel
3.0 of 5 Small Hotel   |   65 Hang Dieu,Phuong Cua Dong,Quan Hoan Kiem,Hanoi, Hanoi 1000, Vietnam   |  
Hotel amenities
Ranked #56 of 469 Hanoi B&B and Inns
Certificate of Excellence 2014
1 review
5 helpful votes 5 helpful votes
“Best staff”
5 of 5 stars Reviewed October 11, 2012 via mobile

We spent 3nights in art hotel. It was awesome. The best staffs I've ever met in vietnam!
Our room was very clean and comfortable. the laundry always came on time.
the staff also help us with the taxi prices, to not pay too much:)
we had a great time in hanoi! Thank you so much!
Next time we'll come again!
Loan

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 reviews from our community

Traveler rating
    418
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    8
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    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 10, 2012

What a lovely hotel - it was cool and quiet and the staff were all so friendly, professional and helpful. I stayed for 8 days and the hotel was a welcome retreat from the madness of the old quarter. My room and bathroom were a good size, spotlessly clean and what a delight to see the flowers carefully arranged in the room each day. The front desk staff helped with directions, advice on good places to eat, prices to pay for things, and booked our tour to Ha Long Bay. There was plenty of great food at breakfast - fruit, cooked and vietnamese breakfasts all available. I would stay here again and recommend others stay there when in Hanoi. Loved it! Great service for a great price.

Room Tip: Rooms at the back are completely insulated from street noise.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 7, 2012

My husband and I just spent 6 nights at the Art Hotel in Hanoi's Old Quarter. It was a fantastic place to stay, the room was clean, a good size and nicely presented. The staff were enthusiastic and always willing to help with any questions we had. The rate included a daily breakfast which was amazing, plenty of food to choose from including both Western and Vietnamese food. We also had free wifi which made things easy. A lovely place, would definately stay again!

Room Tip: If you can afford it, ask for a room with a balconey - great way to sit back and view the city and t...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 6, 2012 via mobile

We've been here only a night so far but the attention to detail, spotless rooms and incredibly personal service makes this great value for money. When we arrived we were presented with a welcome drink, the staff known our names, their English is amazing so we have some locals on our side. Do it!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 29, 2012

Me and my friend stayed at the Art Hotel and used it as our base when going to visit Sapa and Halong Bay. The service in this hotel is excellent, ALL the staff are very kind and helpful and the hotel were brilliant in arranging the tours. The breakfast is really good with plenty to choose from! I recommend the omelette which is very tasty! The rooms are all clean with modern decor and I promise you that this hotel will not disappoint. BOOK NOW!!!

Thanks Art Hotel

Dennis & Stuart

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 25, 2012

We just stayed a few days; enjoyed great hospitality from the moment we were picked-up to being sent off at the train station. Staff was helpful with arrangements, bookings for hotels and trips. Nice room, good infrastructure, free WiFi, nice breakfast (try the omlet). Definitely a place to stay again!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 25, 2012

Best hotel I've stayed in during my trip through Vietnam. A little higher priced than hotels with similar sized rooms, but the level of service, care and hotel cleanliness easily makes up for it!

Staff is amazing, helpful and extremely friendly. I was shocked everyone seemed to remember my name whenever they saw me...

A very good hotel at excellent value - not to be missed during your stay in Hanoi !

Oh - and PLEASE, do NOT forget to tip at the front-desk when you leave.
These amazingly friendly people don't make a lot of money so be generous ;-)

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Art Hotel

Address: 65 Hang Dieu,Phuong Cua Dong,Quan Hoan Kiem,Hanoi, Hanoi 1000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #56 of 469 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Art Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Hanoi Golden Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Golden Art Hotel Hanoi is a 35 room cozy hotel is located in Hanoi’s historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Golden Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more   less 
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