Spent 5 nights here and must compliment Chris and the girls on the reception desk for their friendliness and helpfulness during our stay. The hotel location is very well placed within the old quarter with decent eating places all around. Breakfast was from a set menu and was good quality. Room quality (rear facing room with small window) was ok although a little noisy from the lift operations
We booked our trip to Halong Bay (Dragon Pearl 3) and was very happy with the experience.