After having spent a less-than-ideal night at another Old Quarter hotel, we were happy to find the Art Hotel. The staff at Art Hotel are absolutely amazing, they go out of their way to ensure that you have a great visit to Hanoi, which ultimately is what we had. We would recommend this hotel to any of our friends and look forward to returning. The Art Hotel staff took care of us in every way--from offering to get medicine when we were sick and throwing a Christmas party for the staff and guests (where we danced with the staff and enjoyed Vietnamese food they'd made), to making sure we rode in reputable taxis and recommending fantastic local eats--and the hotel is perfectly situated and easy to get to any sites in Hanoi, plus the rooms are actually quiet (a feature that is tricky to find in the hectic city). Speaking of the rooms, they are comfortable, clean, and the daily fresh fruit left by the cleaning staff was a pleasant touch too. Having a breakfast made to order each morning was a delicious alternative to buffet-style meals. We already miss our morning dose of Vietnamese coffee and baguettes! When you make a reservation, be sure to speak to Ms. Lan, Yien, or Suot--the three sweetest Art Hotel staff and our newest Vietnamese friends--and tell them we said hello.